Responding to COVID-19

Vaccinations for our Community

Dignity Health understands how important it is to get our entire community vaccinated, and is following all guidelines (federal, state, county and city) to assist in making it happen. Challenges include the slow distribution of vaccines and the need to make sure that patients who have a first dose also have a second dose available. 

We continue to work very closely with the City and County of San Francisco and other healthcare providers to partner on mass vaccination sites across the city. As vaccine is distributed and becomes more plentiful, we will update our site to share what options are available to our community.

Crisis Response Guidelines

We continue to stay in close contact with the county department of health to determine the best way to care for an unprecedented surge of critically ill COVID-19 patients. If the number of patients exceeds our resources, and there are no alternate care sites available, we may need to implement triage guidelines so that limited resources are used equitably and consistent with national standards.

Triaging care during a crisis situation is the most difficult decision any care team has to make. At Dignity Health, triage guidelines are based on the unequivocal principle that we treat all patients with dignity and respect.

View our guidelines

We want to assure the community that St. Mary’s Medical Center is closely monitoring all developments with COVID-19 and we are prepared to identify, isolate, and treat any potential patient who seeks care at our facility. We are in contact with local and state health officials as well as the Centers for Disease Control and Prevention (CDC) and our staff is following the latest guidance from these public health agencies. St. Mary’s Medical Center has the supplies and equipment needed to effectively manage the care of any suspected or confirmed COVID-19 patients and we are continuously assessing the volume of supplies at our hospital. The safety of our patients, employees, and physicians remains our highest priority.

Here are some important steps we’ve taken to reduce the spread of COVID-19 in our community:

Virtual Care

We’re offering free virtual care visits from the convenience and safety of your own home for anyone exhibiting mild COVID-19 symptoms such as low-grade fever, cough, or respiratory problems. Schedule remote visits for same day appointments, well and sick care, and mild to moderate COVID-19 symptoms. Meet with one of our doctors from anywhere, right on your device. Find a provider that offers video visits.

If your symptoms are severe such as high fever, shortness of breath or difficulty breathing, call 911, or visit your nearest ER. 

Supplies and Equipment Donations

St. Mary’s Medical Center is responding to COVID-19 and protecting our patients, staff and community. We are incredibly grateful for the outpouring of support we’ve received, and we are appreciative of your generosity and spirit of giving. 

If you wish to make a donation of supplies or equipment, please note that we can only accepting the items listed below at this time. Our safety and infection control experts will review and inspect the items before they can be used. We are unable to accept items that have been opened or items that are homemade.

Items we can accept:

  • Unused surgical masks and/or masks with face shields (not cloth)
  • Unused N95 respirator masks and unused isolation masks
  • Isolation or surgical gowns
  • Unopened packages or containers of:
    • Unvented protective goggles
    • Disposable gloves (not latex)
    • Hand sanitizer
    • Disinfectants and disinfecting wipes

Items we cannot accept:  Homemade supplies, items that have been opened or used, and food.

You are welcome to drop off donations in person at 2250 Hayes Street (between Stanyan and Shrader) on weekdays between 1-4:30 p.m. Please call (415) 516-5184 for curbside pick-up.

If other health providers are in need, we will share items with them. 

For large donations: Call (510) 691-3903.

For all other questions: Contact the St. Mary’s Foundation at (415) 750-5790 or [email protected]. 

Additional Resources

The following websites also offer up-to-date information about COVID-19:

Health Advisory: Priorities for COVID-19 Testing

  • Click here to learn more about St. Mary’s response to the San Francisco Department of Public Health Order No. C19-15. This response highlights our COVID-19 testing priorities.

Contact Information

Chris McMurry
(415) 250-4440
[email protected]