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Now that you're home ...

... you may have questions. At St. Mary's it's always our goal to provide you with the assistance you need when it comes to billing.

 

Billing & Payment

St. Mary's Medical Center Online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.

 

Frequently Asked Questions

For answers to your specific billing questions, please contact our Customer Service Representatives at the facility in which you were seen; or, call the customer service number listed on your billing statement.

Billing Help

St. Mary’s Medical Center is here to help with all of your health care needs, from the time you enter our hospital through offering billing assistance. Quality patient care and dedication to patient satisfaction are our highest priorities.

Billing Inquiry

To request further information or assistance please click the link below and fill out our Billing Inquiry Form.

PAY YOUR BILL

You Can Pay Your Bill A Number Of Ways

St. Mary's Medical Center offers several ways to pay your bill, including cash, check, money order, VISA and MasterCard.

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Please click here to pay your bill online

Understanding Your Bill

A guide to help you read and understand your bill. Learn More

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care. Learn More

Estimate Your Health Care Costs

Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient’s personal information, including contact information
  • The name of your procedure or service

Estimate your costs

Visit Us

St. Mary's Medical Center
450 Stanyan Street
San Francisco, CA 94117

Centralized Business Office
Prospect Park Center of Excellence
3215 Prospect Park Drive
Rancho Cordova, CA 95670

You may visit us at either business office location Monday through Friday from 8:30 a.m. to 4 p.m.

Pricing Procedure Information

Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.

Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.

 

Download a list of our standard charges for medical services here. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.

· For estimated cost of services and charges, contact (888) 488-7667. At your request, we can provide actual cost estimates for services in advance of treatment.

· For general billing questions, click here.

· For financial assistance, click here.

Learn More

For more information, please call (888) 488-7667