Visitor Guidelines


The health and safety of our patients and their loved ones remain a top priority. To ensure everyone’s safety, the following visitor policies are in place:

  • Due to the surge in COVID-19 cases in San Francisco, we can no longer allow visitors into the Hospital at this time. This is to protect the health of our patients and staff, and the San Francisco community at large.

  • We will support patient communications with loved ones as much as possible through the phones in patient rooms, and through patients’ personal cell phones or tablets. There is supported Wi-Fi through SMMC Guest. 

  • If a need arises for an exception visit, the care team will work to facilitate it with the patient’s healthcare team. 

  • For infection control purposes, we must also discourage the deliveries of flowers, food or gifts at this time. 

  • Being in the hospital and away from loved ones is never easy, and can be especially hard during the holidays. We apologize in advance for any inconvenience to patients and their families.

  • Thank you for helping us keep our patients, staff and community safe.

Protect Patients. Protect Yourself.

Please remember to:

  Dignity Health   Cover your mouth and nose with a tissue when you sneeze. 
  Dignity Health   If you don't have a tissue, use your upper sleeve or elbow, not your hands.             
  Dignity Health  

Wash or use Hand Gel often. Wash with soap and warm water for a full 20 seconds.

  Dignity Health   Don't touch your T-ZONE! Eyes, Nose and Mouth.              
  Dignity Health   Maintain a safe distance from others.