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FAQs For Families


We are aware this may be a challenging time for both you and your child. You probably have lots of questions. Here are answers to a few questions that often come up when an adolescent is hospitalized.

>Who Will Take Care Of My Child? 

>When Can I Visit My Child? 

>What Else Will Happen In Your Program? 

  • Our nursing staff will assist your child with developing and meeting realistic daily treatment goals.
  • Your child will meet daily for one-on-one therapy with their psychiatrist.

  • Your child may also attend several therapeutic groups each day. Groups use different mediums such as art, drama, music, and writing, to encourage self-reflection and build coping skills.

  • Spiritual care services from a variety of religious traditions and faith practices are available if your child is interested.

  • A family therapist/social worker will contact you to set up a family meeting. We want your perspective on your child’s struggles and your family’s needs.

  • A plan addressing the various areas of treatment your child needs will be developed. It will incorporate needs and goals set by you, your child, and our therapy staff.

  • All adolescents in our program are placed on at least standard precautions, which include being checked by staff every 15 minutes, 24 hours a day.

  • We respect everyone’s confidentiality. We ask that you respect the confidentiality of the other adolescents in our program.

>What Prepares My Child To Leave Your Program Safely? 

  • If your child cannot be discharged safely within 72 hours, she/he may stay longer on an extended hold or voluntary status.

  • You will have a family meeting to discuss the crisis that led to your child’s hospitalization and receive the treatment team’s recommendations about what should happen after discharge.

  • If medications have been prescribed for your child, we will give you information and a prescription. You will have an opportunity to ask questions.

  • Your child will complete and receive a copy of a personal safety plan to use after discharge. The plan will include at least one adult support person.

  • Your child will receive a crisis contact sheet with emergency phone numbers.

  • We will give you and your child a discharge summary with our recommendations for follow-up therapy and medications. The summary will include the doctor’s diagnostic impression.

For More Information

For more information about our programs, please call us at 415.750.5649 (inpatient unit) or 415.750.5580 (outpatient unit).