SAN ANDREAS, CA – November 21, 2023 – Dignity Health Mark Twain Medical Center is proud to announce its inclusion in Becker's Healthcare's list of the top 350 hospitals in the nation, and a remarkable achievement of being ranked among the top 7 hospitals in the state for nurse communication.
Becker's Healthcare, a leading source of business and legal information for healthcare industry leaders, compiled this list based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data from the Centers for Medicare & Medicaid Services (CMS). The evaluation focused on nurse communication, a critical aspect of patient care, which encompasses how well patients feel that their nurses explained things clearly, listened carefully, and treated them with courtesy and respect.
The nurse communication star rating, derived from three key HCAHPS survey questions, provides a comprehensive measure of patient satisfaction. Mark Twain Medical Center's exceptional performance in these areas has earned the institution a place among the nation's best.
The star rating is a culmination of survey data collected from hospital patients throughout the calendar year 2022, and the figures were recently released on November 8th via CMS' Provider Data Catalog.
"We are honored to be recognized by Becker's Healthcare as one of the top hospitals in the nation and state for nurse communication," said Doug Archer, President and CEO of Mark Twain Medical Center. "This achievement reflects our unwavering commitment to delivering high-quality patient care and emphasizes the dedication of our nursing staff to ensuring clear communication, attentive listening, and respectful treatment."
Mark Twain Medical Center remains committed to its mission to provide outstanding healthcare services, and this acknowledgment by Becker's Healthcare reinforces its position as a healthcare leader in the community.
About Mark Twain Medical Center
Founded in 1951, Mark Twain Medical Center is a 25-bed, Critical Access Hospital providing inpatient acute care, outpatient services and emergency services. The Medical Center’s Medical Staff represents a broad range of specialties that ensure access to high quality medical care in a rural community. In addition to being a major provider of health services, Mark Twain Medical Center is also one of the area’s largest employers. More than 300 people are employed at the hospital and the Family Medical Centers. The Medical Center is a member of Dignity Health, the largest not-for-profit healthcare system in the nation.