Awards & Recognitions
Community Benefit Report
What you need to know about COVID-19
End of Life Option Act
Family Medicine Residency Program
For Physicians and Graduating Residents
Get to Know Us
Hello Healthy Magazine
Stories of Humankindness
Hello Humankindness Student Ambassador Program
Mission, Vision, Values
The mission of Mercy Medical Center is to improve the health of our greater community by providing quality health care services, exceeding the expectations of those we serve.
The safety of our visitors, patients, employees, and physicians remains our highest priority. We want to assure the community that Mercy Medical Center is closely monitoring all developments with COVID-19 and we are prepared to identify, isolate, and treat any potential patient who seeks care at our facility. We are in contact with local and state health officials as well as the Centers for Disease Control and Prevention (CDC) and our staff is following the latest guidance from these public health agencies. Mercy Medical Center has the supplies and equipment needed to effectively manage the care of any suspected or confirmed COVID-19 patients and we are continuously assessing the volume of supplies at our hospital.
We also continue to update the way we identify patients who may have COVID-19 as changes are made to the case definition. We have a screening tool and algorithms as part of our electronic health record system that help clinicians evaluate patients who may have the virus, and we are asking those visiting our facilities if they are experiencing any symptoms consistent with infectious diseases, including COVID-19. Additionally, communication with our employees and physicians is of the utmost importance and we have implemented added trainings for our employees and regularly conduct exercises for clinicians and staff on the correct procedures for using personal protection equipment while treating patients who may have COVID-19.
We will continue to adjust our approach to make sure we are as prepared as possible to treat cases in our community.
We’re here for you during this challenging time of increased coronavirus cases. One of the best ways to protect yourself and your loved ones is to stay at home. To encourage this social distancing as well as continue to support your health and well-being, we’re offering free virtual care visits. If you or a family member have mild COVID-19 symptoms such as low-grade fever, cough, or difficulty breathing, you can speak with a healthcare provider on your phone or device for free. Here are your options for accessing a virtual visit:
If using your computer desktop, please go to dignityhealth.org/virtualcareanywhere.
If you have an Android device, please download the app here.
If you have an Apple device, please download the app here.
Once you register, enter the code COVID19 to waive the fees and proceed to your FREE visit.
Please note, we have been receiving a high volume of requests at this time. We apologize for longer than usual wait times.
Due to ongoing public health concerns, we are implementing the following restrictions. At this time, no visitors will be allowed in Mercy Medical Center. The following items are permitted to be dropped off for patients. Please note, items must be wiped off prior to being delivered to the patient.
Cold and Flu Season
What to do if you are sick
What you need to know
Merced County Public Health Department
Center for Disease Control and Prevention (CDC)
In response to COVID-19, our doctors, nurses and other care team members are utilizing necessary personal protective equipment (PPE) that keep them and the community safe. While we have enough masks and PPE as it stands now, we are focused on keeping up with demand. Many people want to help and we thank you for your interest.
To make a donation, please click here.