Mercy Medical Center among the nation’s top 5% for exceptional, patient-centered care

Healthgrades names Mercy Medical Center a 2025 Patient Safety Excellence Award recipient

Merced, CA, October 29, 2025 – Mercy Medical Center announced today that it has been recognized as a 2025 Patient Safety Excellence Award™ recipient by Healthgrades, the #1 site Americans use when searching for a doctor or hospital. This achievement reflects Mercy Medical Center’s clear commitment to safe, patient-centered care and puts the organization in the top 5% of hospitals nationwide for patient safety. 

“I am so proud of the hard work, dedication, and focus our team has on delivering safe patient care. This award is a testament to their commitment to our community and providing excellent care close to home.” Dale Johns, President and CEO of Mercy Medical Center. 

Mercy Medical Centers achievements are based solely on what matters most: patient outcomes. To determine the top-performing hospitals for patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide. Healthgrades’ analysis revealed significant performance gaps between the nation’s highest- and lowest-achieving facilities, making it increasingly important for consumers to seek care at a hospital with top safety ratings. From 2021-2023, 173,280 preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for nearly 76% of these incidents.* The annual study found that patients treated in hospitals that received the 2025 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals: 

• In-hospital falls resulting in fracture (54% less likely)
• Collapsed lung due to a procedure or surgery in or around the chest (approximately 55% less likely)
• Pressure sores or bed sores acquired in the hospital (approximately 69% less likely)
• Catheter-related bloodstream infections acquired in the hospital (72% less likely)

“As a 2025 Patient Safety Excellence Award recipient, Mercy Medical Center consistently puts the well-being of their patients and staff at the forefront, setting a high standard for patient safety nationwide,” said Debra Gradick, MD FACEP, senior physician consultant at Healthgrades. “We commend Mercy Medical Center for providing consistently exceptional care while preventing serious injuries, giving patients their best chance of a seamless recovery.” 

Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. Consumers can visit healthgrades.com for guidance on how to find safe, high-quality care in 2025. 

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2024.0.1) to MedPAR data from approximately 4,500 hospitals for years 2021 through 2023 and represent three-year estimates for Medicare patients only. Click here to view the complete 2025 Patient Safety Excellence Awards Methodology. 

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About Mercy Medical Center

Mercy Medical Center is a member of Dignity Health and a part of CommonSpirit Health, one of the largest nonprofit health systems in the nation dedicated to advancing health for all and serving communities in 21 states. As an acute care hospital fully accredited by the Joint Commission on Accreditation and Healthcare Organizations, with 8 levels and 186 licensed beds, Mercy Medical Center is one of largest employers in Merced County and has been serving the community since 1873. The inviting, open design provides a positive healing environment where patients enjoy the peace and comfort of private rooms and birthing suites. 

Mercy Medical Center is a certified Primary Stroke Center, has advanced certification for the total hip and knee replacements, and has an ACoS accredited oncology program at the Mercy Cancer Center. Other services offered include a Breastfeeding Education Center, Family Birth Center, Family Care Clinics, Health Education Center, Home Care, rehabilitation services, and an outpatient surgical and diagnostic center.

About Healthgrades

Healthgrades is dedicated to empowering meaningful connections between patients, doctors, and hospitals. As the #1 platform for finding a doctor and a leader in healthcare transparency, we help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content.

For over 20 years, our health system, group practice, and life sciences marketing solutions have helped our partners reach and engage consumers on their way to the doctor.

Healthgrades is part of RVO Health, a partnership between Red Ventures and Optum, part of UnitedHealth Group. RVO Health has the largest consumer health and wellness audience online across its brand portfolio, including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central and Bezzy, which touch every part of the health and wellness journey. RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives each month.