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My Care (Patient Portal)


My Care (Patient Portal) is an easy and convenient way for patients to stay connected at any time of day. The center provides patient’s online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible.

Conveniently Manage Your Health Care

My Care (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams.

If you are already a member, please log into My Care (Patient Portal). You will also be able to view your records from:

  • Mercy Mt. Shasta Community Clinic
  • Mercy Mt. Shasta Community Clinic II Pine St
  • Lake Shastina Community Clinic
  • Mercy Family Health Center
  • Mercy Maternity Clinic

During your visit you will receive an email invitation to My Care (Patient Portal). If you do not receive an invitation please contact the Medical Records Department. This web based tool may be in addition to online patient access offered by a different hospital or doctor's offices.

If you want to log into one of our Dignity Health Hospital or Clinic’s sites, please click here: My Care (Patient Portal) Centers

Watch this video for more about My Care (patient portal), including how to create an account with enrollment.

It's fast and easy, and gives you instant access to your medical records. For Spanish speakers, view video here

General Enrollment FAQs

What is My Care (Patient Portal)?

How can I create an account?

Can I create an account for a family member?

Who has access to my account?

If my invitation expires or is lost, how can I request a new one?

Who do I contact for help?