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Billing & Payments

Welcome to the St. Joseph's Westgate Medical Center Online Business office. The Online Business Office was created to provide you with information about the hospital billing process and financial resources that are available to you.

Contact Our Business Office

Thank you for visiting the St. Joseph's Westgate Medical Center Online Business office and thank you for choosing our hospital to provide your healthcare needs.

You may visit our Business Office located at:

St. Joseph's Hospital and Medical Center
350 W. Thomas Road
Phoenix, AZ 85013

We are open Monday through Friday from 8 a.m. - 5 p.m. For telephone assistance, please call toll free at (877) 877-8345.

Billing Inquiry

To request further information or assistance please click the link below and fill out our billing inquiry form.


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Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

No Surprises Act

The No Surprises Act protects consumers who get coverage through their employer (including a federal, state, or local government), through the Health Insurance Marketplace® or directly through an individual health plan, beginning January 2022.

Estimate Your Health Care Costs

Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient’s personal information, including contact information
  • The name of your procedure or service

Frequently Asked Questions

Check out the answers to our most frequently asked questions by clicking on the link below.

For additional answers to your specific billing questions, please contact our Customer Service toll free at (877) 877-8345.

Glossary of Billing Terms

Explore our list of terms you may find regarding your billing statement or hospital stay.

Guide to Reading Your Bill

Need help reading your bill?

Insurances Accepted

In an effort to make delivering healthcare to you seamless, St. Joseph's Westgate Medical Center has worked hard to secure a variety of contracts with health insurance companies. See our current insurance plans accepted.

Pay Your Bill

For your convenience we offer multiple payment options.

Payments can be made in person, mailed, through telephone or online.

Procedure Pricing Information

Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.

Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.

Download a list of our standard charges for medical services below. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for. The prices you see listed for service reflect an average cost, and yours may be different depending upon how they are delivered in a care circumstance.

Average Charges by DRG

2022–2023 Procedure List for Cancer Center

Top 50 Outpatient Procedures

Top 50 Inpatient Procedures

  • For estimated cost of services and charges, contact (888) 488-7667. At your request, we can provide actual cost estimates for services in advance of treatment.
  • For general billing questions, click here. 
  • For financial assistance, click here.

Pricing transparency

Hospital Price Transparency

We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs can be obtained by using our cost estimator tool. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.

Estimate Cost of Care

We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool.  You may also contact our financial counselors for assistance.

Standard Charges

The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.

AHCCCS Coverage

Important Information About Your AHCCCS Coverage

If you currently receive health insurance through Arizona Health Care Cost Containment System (AHCCCS)* or Children’s Health Insurance Program (CHIP), you must renew your benefits this year or within 30 days of written request to maintain health insurance coverage.                  

Why is this happening?

During the COVID-19 pandemic, all AHCCCS or CHIP recipients were continuously enrolled in health insurance coverage without needing to reapply for benefits. Due to a recent federal law, continuous AHCCCS enrollment ended on March 31, 2023, so you need to take steps to ensure your health insurance coverage will continue if you are eligible.

What can you do to maintain your coverage?

  • Make sure to update your contact information with AHCCCS. You can visit  or call 855-432-7587 to learn more about eligibility requirements and eligibility. 
  • Be on the lookout for renewal materials from  Arizona Health Care Cost Containment System (AHCCCS) and complete and submit the required information.

  • If you no longer qualify for AHCCCS, you can visit  for information on additional coverage options.

Dignity Health in Arizona is committed to providing quality care to you and your loved ones. For information about financial assistance for uninsured patients, visit or