• Diversity and Inclusion

    At Saint Francis Memorial Hospital we embrace our diverse community and celebrate our differences.


Diversity and inclusion are central to our mission to serve everyone in our community. Dignity Health’s core values – dignity, collaboration, stewardship, justice, and excellence – champion a diverse, accepting, and welcoming healing environment. At Saint Francis Memorial Hospital we embrace our diverse community and celebrate our differences. We respect human dignity in every interaction with each other and with the individuals and communities we serve. 

Dr. Joanne Sun“The diversity in San Francisco is what makes living and working here so fulfilling. Our emergency room is here to serve everyone,” said Dr. Joanne Sun, medical director, Saint Francis Memorial Hospital Emergency Room.  Our staff gives you the care you deserve – always with dignity and respect and appreciation of any circumstance, background, orientation or identity.”

It is the policy of Dignity Health and Saint Francis Memorial Hospital not to:

  • exclude, deny benefits to, or otherwise discriminate against, any participants, beneficiaries, applicants, and employees, including sensory-impaired persons;
  • do so on the grounds of race, color, national origin, disability, age, sexual orientation or gender identity and expression; and
  • do so in admission to, participation in, or in receipt of the services and benefits of any of its programs and activities or in employment therein.

We uphold this policy whether carried out by Dignity Health directly or through a contractor or any other entity with whom Dignity Health arranges to carry out its programs and activities.

Named for the City of San Francisco, Saint Francis Memorial Hospital is a secular hospital affiliated with Dignity Health and follows a Statement of Common Values. With a history rooted in kindness, our mission is to deliver compassionate, high-quality, affordable health care to everyone in our community. 


At Dignity Health, all patients should expect to be treated with courtesy and respect and receive the highest level of care. We support the health of all patients regardless of sexual orientation or gender identity and expression. 

We understand the unique health needs of the LGBTQ community, and we work hard to ensure that patients receive quality, inclusive, culturally competent care. 

Equal Visitation

slogan for Humanity ShinesSaint Francis Memorial Hospital is a patient and family-centered care facility that respects patients’ rights to visitation.

The hospital is committed to encouraging and supporting the presence and participation of family members and others who play a significant role in the physical care and emotional support of patients. Saint Francis shall not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, sexual orientation, gender expression or identity, or disability. Visitors shall enjoy full and equal privileges which are consistent with patient preferences.

Patients (or representatives) are informed of their visitation rights upon admission or registration. Patients (or representatives) are informed of their right, subject to his or her consent, to receive the visitors whom he or she designates, including, but not limited to, a spouse, domestic partners, partners in civil union and both different-sex and same-sex significant others, a minor patient’s parents, regardless of the gender of either parent, another family member, or a friend, and his or her right to withdraw or deny such consent at any time.

Additional Resources

WPATH – The World Professional Association of Transgender Health provides education on advancements in care for transgender patients. www.wpath.org 

GLMA Health Professionals Advancing LGBTQ Equality – Resources for patients, providers, and transgender individuals. www.glma.org 

Lyon-Martin Health Services

Saint Francis Gender Institute

Gender Institute Services and Providers

Centers for Disease Control: HIV

National AIDS Hotline

English: 800.342.2437

Spanish: 800.344.7432 

TTY: 800.243.7889