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Tiffany Caster, MHA, Named Chief Operating Officer of Dignity Health’s Saint Francis Memorial Hospital and St. Mary’s Medical Center in San Francisco

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SAN FRANCISCO (July 28, 2021) — Dignity Health is pleased to announce the appointment of Tiffany Caster, MHA, as the new Chief Operating Officer (“COO”) for Dignity Health’s Saint Francis Memorial Hospital and St. Mary’s Medical Center in San Francisco, effective July 12, 2021.

Tiffany Caster, MHACaster comes to Dignity Health with over a decade of strong operational experience, including her most recent role as the Assistant Administrator over Sutter Valley Hospitals, a 9-hospital region affiliated with Sutter Health. Previous to that, Caster served as the Assistant Administrator for Sutter Lakeport, and also served as the Director of Laboratory, EVS and Transportation for Sutter Roseville. Additionally, Caster completed a Sutter Health Administrative Fellowship in 2011. Along with her strong operational experience, Caster is well versed in process improvement.

“Saint Francis and St. Mary’s have been meeting San Francisco’s emerging health care needs for over a century, providing high-quality, affordable care delivered with compassion,” said Caster. “I’m excited to help plan the future of these two historic hospitals that have cared for San Franciscans for generations.”

In this role, Caster will be overseeing the majority of ancillary, support departments, service lines and clinics at both campuses, as well as overseeing radiation oncology at SFMH. Along with department oversight, she will also manage MD contracts and lead our process improvement efforts to create efficiencies and improve patient throughput.

Caster received her BA in Economics and Media Studies from Willamette University, and her MHA -- Hospital Administration from the University of Southern California.

About Saint Francis Memorial Hospital
Dignity Health Saint Francis Memorial Hospital is an accredited, not-for-profit community hospital that has been providing exceptional healthcare in San Francisco for more than 100 years. Located atop Nob Hill and adjacent to the Tenderloin District, Saint Francis is home to one of the City’s busiest emergency rooms, the Bothin Burn Center—the largest burn unit in Northern California—as well as the Saint Francis Orthopedic and Sports Medicine Institute, and the Gender Institute. With its close proximity to downtown San Francisco, Saint Francis also specializes in Occupational Health and Emergency Medicine. Saint Francis has been designated as a Blue Distinction Center for Spine and Hip/Knee Replacement Surgery and is a Certified Stroke Center by the Joint Commission. For more information, call (415) 353-6000 or visit

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About Dignity Health St. Mary’s Medical Center
Dignity Health St. Mary's Medical Center is an accredited, not-for-profit community hospital that has been caring for the people of San Francisco since 1857. Located across from Golden Gate Park, it is the longest continually running hospital in San Francisco. St. Mary’s cardiac program offers diagnostic services, treatment, and rehabilitation. St. Mary’s also was recognized as one of the Top 100 Orthopedic Programs nationally by Becker’s Hospital Review and is a Certified Stroke Center by the Joint Commission. St. Mary’s state-of-the-art Cancer Center offers the full-range of oncology, radiation, and imaging services. Offering the most comprehensive breast imaging services in San Francisco, St. Mary’s has been designated as a Center of Excellence by the American College of Radiology, a recognition that represents the national gold standard. Beyond clinical care, St. Mary's is committed to furthering the healing ministry, and to providing high-quality, affordable healthcare to the community it serves. For more information, call 855.970.2938 or visit

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Publish date: 

Wednesday, July 28, 2021

Media Contact

Christine McMurry, Director of External Communications

p: (415) 250-4440

[email protected]