Contact Us


Main Customer Service Number
888.LAB.HCCL 
888.522.4225 
209.467.6430

Billing Address 
P.O. Box 742330 
Los Angeles, CA 90074

Main Fax Number
209.461.5499

Customer Service is available 24 hours a day. 


All of the following extensions can be reached by calling the customer service number. Choose option 2 (Customer Service) and ask for the extension.

  • Lab Director
  • Medical Director
  • Laboratory and Quality Services Rep
  • LIS Contact
  • Customer Service Supervisor
  • Technical Support Supervisors

LAB DIRECTOR

Denise Facaros, CLS, M.T. (ASCP)

[email protected]


MEDICAL DIRECTOR

Stephen G. Connolly, MD

[email protected]


EDUCATION AND QUALITY SERVICES REPRESENTATIVE

Denise Suen, CLS, M.T. (ASCP)

[email protected]


LABORATORY INFORMATION SYSTEM CONTACT

Melissa Shim

[email protected]


CUSTOMER SERVICE SUPERVISOR

Juan Avila

209.467.6388
[email protected]


TECHNICAL SUPPORT

Xenia Bobis, CLS

Hematology/Coagulation Supervisor
[email protected] 

Aries Cabuang, CLS
Transfusion Dept.
[email protected] 

Gina Van Gundy, CLS, M.T. (ASCP)
Microbiology Supervisor
[email protected]

Michael Jennings, CLS, M.T. (ASCP)
General Lab Evening Supervisor
[email protected]

Lisa Mendez
Support Services Supervisor 
[email protected]

Brittany Nordman, CLS
Technical Supervisor
[email protected]

Robert Pajaro, CGMBS, CLSp(MB)
Clinical Molecular Dept.
[email protected]

Roberta Pearce, CLS, M.T. (ASCP)
Chemistry Supervisor
[email protected]