For Visitors
We understand the important role family and loved ones play in the healing process, and we encourage visitors to come when it is best for their loved one. On behalf of the entire California Hospital team, thank you for the privilege of caring for you. We wish you good health and a fast recovery.
Our Location
California Hospital Medical Center
1401 South Grand Ave
Los Angeles, CA 90015
213.748.2411
Visitor Hours & Guidelines
At California Hospital, our patients enjoy full visiting privileges 24 hours a day, seven days a week. For privacy reasons, the ICU does close during change of shift changes. Learn More
Visitor Services
Visiting a patient? Stop by our cafeteria for breakfast, lunch, or dinner and spread good cheer with a gift from our gift shop. Learn More
Health & Safety
Be Well. Please do not visit the hospital if you have any flu symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.
Wash Your Hands. Be sure to wash or sanitize your hands before and after visiting your loved one. Proper hand hygiene is the best way to reduce the spread of germs.
Smoking Rules. We are committed to caring for the health and safety of our patients, visitors, and staff. Because of this pledge, smoking and using any tobacco products is prohibited in all areas of the California Hospital campus, excluding one designated area. People who smoke will need to refrain from smoking or visit the patio area. If you are a patient who smokes, nicotine replacement therapy is available. Please notify your doctor or nurse.
Food Policy. Please do not give any food or drinks to a patient without checking with the nurse to be sure it is all right. Many of our patients are on special diets and the wrong food could make them sicker.
Visitor Badge. All visitors must check in at the Information Desk to obtain a visitor's badge. Visitor badges must be worn at all times while inside the hospital. Please wear the guest badge above your waist.
Directions
There are two convenient entrances to California Hospital Medical Center.
The Main Entrance is located at 1401 S. Grand Avenue, one half block south of Pico boulevard and is open from 6am - 9pm. This circle drive area is for patient pick-up and drop-off only. Parking is available just past this circle driveway at 15th Street.
The Emergency Room Entrance is located at 1338 S. Hope Street, one half block south of Pico Boulevard and is open 24/7.
Parking
Parking for the public is conveniently located on the hospital campus. To access:
From Grand Ave (one way south bound only) - go south on Grand, make a right on Venice, go north on Hope, make a right into 15th Street.
From Hope Street (if you are south bound) - go south on Hope, make a left into 15th Street.
From Hope Street (if you are northbound from Venice Blvd.) - go about 500 yards north on Hope, make right into 15th street
Download Map
Department Phone Directory
View our California Hospital Medical Center phone directory.
For services not listed, please call the main number at 213.748.2411.
Temporary Visitor Restrictions
In response to the growing situation with COVID-19 (coronavirus), California Hospital Medical Center has implemented the following visitor restrictions for everyone's safety.
- Patients will be allowed to have one visitor who is 18 years of age, or older.
- All visitors must be healthy. Visitors should not visit the hospital if they have one or more of the following symptoms—fever, cough or shortness of breath—or have traveled in a COVID-19 area or come into contact with a person who tested positive for COVID-19 in the last 14 days.
- All patient visitors will be screened at the designated security entry points - the Main Lobby off of Grand Avenue and the Hope Street Emergency Department.
- Strict visitation hours will be followed from 8 a.m. to 8 p.m. for persons meeting the current criteria.
The following patients, ONLY, will be allowed to have one asymptomatic adult visitor:
- Over night: mothers in labor, mothers after delivery, neonatal intensive care patients, and pediatric patients. (Exceptions can be made for compassionate care reasons and this should be escalated on the patient's unit and a Director, Administrative Supervisor, or Administrator on Call will notify security.)
If more than one visitor is requesting to see a patient, then the additional visitor(s) must wait in the Grand Avenue lobby.