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Glendale Memorial Named Healthgrades 2016 Patient Safety Excellence Award Recipient


Dignity Health-Glendale Memorial Hospital and Health Center announced today that it has achieved the Healthgrades 2016 Patient Safety Excellence Award™, a designation that recognizes superior performance in hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays.

For the third year in a row, the distinction places Glendale Memorial Hospital among the top 10% of hospitals in the nation for its excellent performance as evaluated by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

On average, 270,457 patient safety events could have been avoided if all hospitals, as a group from 2012 to 2014, performed similarly to the hospitals performing better than expected on each of 13 patient safety indicators evaluated by Healthgrades.

In addition, during this study period, patients treated in hospitals receiving Healthgrades Patient Safety Excellence Award were, on average:

  • 40.2% less likely to experience an accidental puncture or laceration during a procedure, than patients treated at non-recipient hospitals.
  • 44.2% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.
  • 54.4% less likely to experience catheter-related blood stream infections, than patients treated at non-recipient hospitals.
  • 50.4% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.1

“Among our core Dignity Health values is Excellence – exceeding expectations through teamwork and innovation. Working collaboratively to put patient safety first is critical to living this value. We are very pleased to receive this award three years in a row. Our healthcare teams work closely with patients and their families to ensure that each patient is treated with equal parts kindness and quality care,” says Hospital President Jack Ivie.

“The recipients of the Healthgrades 2016 Patient Safety Excellence Award have not only found ways to reduce patient safety events, but to outperform expectations in prevention of safety incidents,” said Evan Marks, Chief Strategy Officer, Healthgrades. “We applaud these hospitals for their performance and for their organizational commitment to delivering high-quality care.”

During the study period (2012-2014), Healthgrades 2016 Patient Safety Excellence Award recipient hospitals performed with excellence in providing safety for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ).

Read more about Healthgrades, download a full copy of the report, or receive information about hospital and physician quality.

1 Statistics are based on Healthgrades Patient Safety Ratings and Excellence Award methodology which includes application of AHRQ QI software to MedPAR data for years 2012 through 2014 and represent 3-year estimates for Medicare patients only.

About Dignity Health Glendale Memorial Hospital and Health Center

Glendale Memorial Hospital and Health Center is a 334 -bed acute care community hospital. For 90 years, our physicians, nurses and staff have committed to serving the healthcare needs of our community. For more information, call us 818.502.BEST (2378). Glendale Memorial is also on Facebook. Glendale Memorial Hospital is located at1420 S. Central Avenue in Glendale.

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