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FAQs


What is the purpose of supervised visitation?

Supervised visitation is usually ordered by the family court to ensure safe contact between parents and children. Rally is staffed by trained and licensed mental health professionals and volunteers. Rally staff members meet the qualifications and training requirements mandated by the State of California, inclusive of those outlined in Standard 5.20  and Family Code section 3200.5.

Who is eligible and how do I get services?

All parents who need visitation services are eligible. Call or email Rally to inquire about requirements to start services.

How long do I receive services?

The length of services is generally determined by the Court.

Are there any rules I need to follow?

Rally has program guidelines which are provided to all parents for their visits. Interventions are made to ensure the safety and well-being of everyone. If participants do not comply with the guidelines, parents may not receive services at Rally.

How does the Court receive updates?

Rally provides a report to the court that includes documentation about the visits. Rally documentation is fact-based and an objective account of the visits. Rally does not provide assessments or recommendations to the court.

Who and how much do I pay for Rally services?

Generally, the court order will specify which or if both parents pay for Rally services. Rally determines each parent’s ability to pay based on a sliding scale with proof of income. There is an enrollment fee for each parent and payment in advance is required for all services.

 

If you have additional questions, please contact the Rally Family Visitation Services office at 888.277.7747.