(844) 274-8497

  • Billing Information

Billing, Payment, and Financial Services

Welcome to the Mercy Medical Center Online Business Office. The Online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.

Billing FAQ

Provided below is a list of Frequently Asked Questions. For answers to your specific billing questions, please contact our Customer Service Representatives at the facility in which you were seen; or, call the customer service number listed on your billing statement.

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Billing Inquiry

Click here to submit a billing inquiry.

Understanding Your Bill

A guide to help you read and understand your bill.

View the Guide

Glossary of Billing Terms

Click here to understand the abbreviations on your medical bill.

Pay Your Bill Online

We now offer online bill pay.

Pay Your Bill Online

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

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Mercy Outpatient Center
Business Office

2740 M Street
Merced, CA 95340


Monday - Friday
8:00 a.m. - 4:30 p.m.

For telephone assistance please call 209.564.4250.