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Visiting Hours and Guidelines

Effective April 3, 2023

Visitation Requirements

  • Visitor Hours 8:00am - 9:00pm
  • All visitors to the hospital must be 14 years of age or older (all minors must be accompanied by an adult).
  • An ID is required to enter the hospital.
  • Up to 4 visitors per day (2 at one time at the most) are allowed per patient room.

Masking Requirements

  • Masks are welcome but not required.
  • Visitors must wear a mask in accordance with the hospital's respiratory isolationmasking requirements.

ER Visitor Policy:

Due to a significant increase in RSV, Flu, and Covid cases, Mercy Medical Center is only allowing patients to enter the Emergency Room/waiting area at this time.


  • One Parent/Guardian with a minor child
  • or one Patient advocate

Family Birthing Center (FBC)

  • Patients may bring a small suitcase (carry-on size) with them to the FBC.
  • No car seats are allowed at any time.
  • 2 support people are allowed with the patient 24/7 while the patient is in labor.


  • 1 support person is allowed 24/7,
  • 3 additional visitors are allowed per day during visitor hours (2 at one time at the most).

Intensive Care Unit (ICU)

  • No food, drinks, live plants, or flowers are allowed.

Cell Phones

  • Cellular phones may be used by patients/visitors, however, the use of cell phones must comply with maintaining patient confidentiality and a quiet and restful environment.
  • Cell phones should be kept in “silent mode” while in patient care areas.
  • No photos or videos are allowed inside the hospital.

Note: If you would like to download the visitor guidelines, click here.