About our Company
Who We Are
HealthCare Clinical Laboratory is a service of St. Joseph's Medical Center and a Dignity Health Member. The laboratory is a full service operation providing a comprehensive listing of clinical laboratory procedures. HealthCare Clinical Laboratory is locally owned and operated and is committed to providing quality laboratory work through a program of accreditations and internal and external proficiency testing. The Medical Directors are board certified Pathologists in both Clinical and Anatomical Pathology, which enables the laboratory to provide timely consultation on laboratory results.
The goal of St. Joseph's Medical Center and its many services is to provide comprehensive high quality medical care in a caring and cost effective manner to the medical communities of San Joaquin and adjacent counties.
Quality Control and Accreditation
The laboratory subscribes to national proficiency testing programs from the College of American Pathologists (CAP) and internal quality control samples which are frequently interspersed with patients samples to detect any deviations in accuracy.
The laboratory is also accredited by the College of American Pathologists which is a rigorous peer review of the laboratory’s standards of practice. The California Department of Health Services inspects and certifies HealthCare for Medicare and Medi-Cal testing. The Medical Center based Blood Banking Department subscribes to proficiency testing.
Mission Statement
We are HealthCare Clinical Laboratory, a department of St. Joseph’s Medical Center and a Dignity Health Member. Our multi-disciplinary team consists of:
- Pathologists, both Clinical and Anatomical
- Clinical Laboratory Scientists
- Medical Laboratory Technicians
- Certified Phlebotomists
- Couriers
- Secretaries
We provide laboratory services throughout the Dignity Health system within the state of California while maintaining our leadership in our own community in the San Joaquin Valley. We strive to provide clients with optimal access to our services while representing the Mission of St. Joseph’s Medical Center and Dignity Health.
We are committed to quality, professionalism and economic success. Standards of high quality will be maintained through concurrent programs such as Quality Improvement Process; retrospective programs including Quality Assurance; accreditation programs through JCAHO, CAP and AABB; and licensure by the State of California. Standards of professionalism will be maintained through education and training. In accordance with this image, the laboratory will promote an orderly and responsible diversified program of growth with an emphasis on innovation and responsiveness to community need.
Values Statement
The mission of HealthCare Clinical Laboratory is accomplished through the process of Quality Improvement. We are guided by the following values:
- Respect: We recognize and celebrate the uniqueness of the individual as each contributes their talent to the organization. We treat our customers and each other with dignity.
- Compassion: We respect the needs and feelings of our customers and each other.
- Excellence: We will strive to achieve personal growth, professional expertise and technical quality. We will develop and share our knowledge with each other, the medical staff and the community at large.
- Integrity: We will be honest and fair in all we do, acting in accordance with our education and experience to promote the highest ethical standards.
Vision Statement
HealthCare Clinical Laboratory is a regional leader is the promotion of diversified laboratory services. We are characterized by responsiveness to change and anticipation of opportunity.
Our growth and evolution is represented by the establishment of new relationships, the promotion of community wellness and increased accessibility for our clients.
Expansion of opportunities is achieved through exploration of new markets, new technologies and evaluation of community and corporate needs. Our future will be built with principles of quality and planned cost effectiveness.