• Coronavirus Disease 2019 (COVID-19)

    Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as a cough or difficulty breathing, call your healthcare provider for medical advice.

Your health and well-being is our top concern

What is known about coronavirus and the actions taken to reduce the spread continue to change on a regular basis. For that reason, we encourage you to check this site frequently for updates related to hospital operations. Last updated on March 27, 2020.  

Community COVID-19 Hotline

If you have questions related to COVID-19, please call 805.332.8276, 8 AM - 8 PM calls will be answered by a nurse. If you call after hours, please leave a voicemail and your call will be returned.

If You Are Sick - Call Your Doctor

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Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or mild shortness of breath, call your primary care physician. If you are experiencing life-threatening symptoms, please call 911.


Seek medical attention if you develop emergency warning signs for COVID-19. Emergency warning signs include:

  • Difficulty breathing
  • Persistent pain or pressure in the chest
  • Extreme fatigue or new confusion
  • Bluish lips or face

If you don't have a primary care physician, Dignity Health Urgent Care has five locations where those with symptoms can be evaluated. Find the location near you here

Preparations at French Hospital Medical Center

In response to COVID-19 we activated our incident command center and began implementing processes to maintain our operation and ability to care for patients, even under extreme circumstances. Because the safety of our patients, visitors, and staff is our primary concern, we are taking the following measures to ensure that we continue to provide the quality health care our community expects:

  • Restricted hospital visitation (See Visiting Guidelines below) and screening those that are allowed to enter.
  • Preparing space for an influx of patients—These spaces include internal areas that can be re-purposed in addition to preparing our emergency tents for use outside if/when the volume of patients calls for it.
  • Elective surgeries have been canceled.
  • Daily monitoring of supplies and evaluating the availability of additional resources if there was a need.
  • Suspended duties for volunteers.
  • Cafeteria is serving pre-packaged items only.

Visiting Guidelines

Due to significant flu-like activity concerns about transmitting COVID-19, we have implemented the following visitor restrictions. Effective immediately:

  • One care partner, per patient allowed in Labor and Delivery
  • No visitors allowed in other areas of the hospital 
  • Visitor restrictions for end-of-life situations will be evaluated on a case-by-case basis

All visitors are being screened using the standards established by the San Luis Obispo County Department of Public Health to help reduce the spread of COVID-19. If you would like to visit a loved one in the hospital but are experiencing fever, cough, sore throat, body aches and/or nasal congestion, we ask that you stay at home. Please visit on another day when you have been symptom free for at least 48 hours.

Cancellations and Closures

  • All community workshops, classes, tours, and support groups will be postponed until further notice.
  • Gift shop is closed until further notice.
  • The Hearst Cancer Resource Center will be interfacing with patients by telephone and is in the process of modifying group support sessions to conference calls.
  • Several of our outpatient lab locations are temporarily closed or have reduced their hours. Please see the Laboratory Services section for details.

What You Can Do

Take steps to protect yourself and your loved ones.

  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay at home if you’re sick and limit your contact with others.
  • Cover your nose and mouth when you cough or sneeze and wash your hands after.
  • Clean and disinfect frequently touched surfaces daily.

Additional information from the Center for Disease Control and Prevention is available here