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Caring for You Safely During COVID-19

Wait for the ER at home.

Let us know you're coming. Select your estimated hospital arrival time and wait at home until your scheduled arrival time.
 

Emergency Services

At St. John's Regional Medical Center, our expert ER doctors and staff are ready to treat you 24 hours a day, seven days a week. We try to accommodate all of our patients as quickly as possible, and average ER wait times to see a provider are 30 minutes or less. When you have an emergency - your emergency becomes our emergency.

Due to the evolving nature of COVID-19, there may be delays in response to your appointment request, as well as actual wait time.

Online ER waiting service

Please be advised this is NOT an ER appointment. Your selected arrival time is an estimated treatment time. You may still need to wait to be seen by a provider once you arrive at the ER.

No one plans a trip to the ER, but when you or someone you love needs help in a hurry, it's good to know there's an ER where you'll be treated with compassion and understanding. With our Online Waiting Service (InQuicker™), you can even wait at home until your estimated arrival time. 

InQuicker is intended only for individuals with non-life-threatening or debilitating medical conditions. It's a simple and convenient way for people with busy lives and families to conveniently access care.  The online waiting service should not be used for life-threatening emergencies or children under the age of three. If you’re experiencing an emergency call 9-1-1 immediately. If you're in doubt about the severity of your condition, you should always seek immediate care by calling or by going to the nearest emergency room.


NOTE: Our online ER waiting service is not an appointment or reservation service, as the nature of emergency rooms does not allow for the scheduling of medical treatment. The waiting service estimates treatment times based on facility conditions and allows its users to wait from the comfort of their home, rather than the waiting room. Because there may be unforeseen circumstances that may cause projected treatment time delay the InQuicker users may be sent notifications via phone call and email so they can continue waiting at home.

Comprehensive Emergency Services

The Emergency Department at St. John's Regional Medical Center is open around the clock to treat serious injuries or dangerous symptoms. We are staffed with specially trained physicians, nurses, technicians, and other support staff - each committed to providing you with high-quality care when you need it most.


Emergency services include:

  • Board-certified doctors and registered nurses trained in emergency medicine.

  • A dedicated triage area: Our private three triage rooms allow our care team to bring services, such as blood draws and electrocardiogram checks, to a patient in one sitting, instead of transporting the patient from the lobby back to a dedicated area for each service. Patients benefit from services like bedside registration to minimize delays and make their visits as pleasant as possible. 

  • 24-hour on-site access to state-of-the-art digital diagnostic imaging equipment. We offer CT scans, an in-department x-ray suite, ultrasound, and other diagnostic imaging services around the clock. Our certified radiologists are on staff review tests during an emergency.

  • On-site testing: We complete all of your testing, including laboratory and imaging tests, right at the hospital, so we can get the answers we need and plan your treatment.

  • STEMI Heart Attack Center: This STEMI (ST-segment elevation myocardial infarction) designation means we are equipped with the technology to treat heart attacks quickly and our staff has been especially trained on how to care for heart attack patients.

  • Certified Thrombectomy - Capable Stroke Center: We have been designated as a Certified Thrombectomy-Capable Stroke Center by The Joint Comission and the American Heart and Stroke Associations for meeting rigorous standards for performing endovascular thrombectomy and providing post-procedural care. 

When Should You Go to the ER?

The emergency room, or ER, is a hospital service where people can seek immediate help for serious injuries or illnesses that can’t be managed or treated at home, in a doctor’s office, or at an urgent care facility. 

Head to an emergency room if you feel that you require immediate medical attention, including symptoms such as:

  • Change in mental status, such as unusual behavior, confusion or difficulty walking or talking
  • Chest or upper abdominal pain or pressure
  • Fainting
  • Coughing or vomiting blood

Click on the link below to find some helpful information on when you should go to the ER.


What to Expect from Emergency Care

The best way to deal with the ER is to simply know what to expect. Here's what you can expect from a typical emergency room visit:

  • Wait Times: Cases are given priority based on the severity, so if you have a less urgent condition, you will probably need to wait longer. While you wait, you'll be asked to complete health care documents and forms. Dignity Health also offers an online ER waiting service, InQuicker, which allows you to wait at home until your estimated arrival time. 

  • Treatment and Testing: When it's your turn to be seen, a triage nurse will review your medical history and ask for information about your allergies, medications you're taking, past surgeries, or medical conditions. Your vital signs and a brief rundown of your symptoms will also be obtained. Depending on your severity, you may be asked to return to the waiting area or be placed in the triage area or exam room. As part of the exam, you may need blood tests or imaging tests to check for certain diseases or conditions. It can take an hour or more to get your results, depending on the number of tests and the number of patients ahead of you.

  • Ongoing Care: The average wait time to see a physician varies on time of day,  and other factors. Depending on your circumstance, you may be admitted for immediate care, observation, or be discharge. 

  • Discharge: Before you're discharged from the emergency room, you and your physician will discuss test results, a treatment plan, follow-up instructions with your primary physician, and, if needed, a referral to a specialist. You will also receive paperwork and any necessary drug prescriptions.

Our ER Locations

With two hospitals located in the Ventura County area, you’re never far from emergency expertise. If you or a loved one are experiencing signs of a heart attack or stroke call 9-1-1 immediately.

St. John's Hospital Camarillo

2309 Antonio Ave.
Camarillo, CA 93010
(805) 389-5800

St. John's Regional Medical Center

1600 N. Rose Ave.
Oxnard, CA 93030
(855) 526-2395