Caring for You Safely During COVID-19
At St. John's Regional Medical Center, our expert ER doctors and staff are ready to treat you 24 hours a day, seven days a week. We try to accommodate all of our patients as quickly as possible, and average ER wait times to see a provider are 30 minutes or less. When you have an emergency - your emergency becomes our emergency.
Due to the evolving nature of COVID-19, there may be delays in response to your appointment request, as well as actual wait time.
Please be advised this is NOT an ER appointment. Your selected arrival time is an estimated treatment time. You may still need to wait to be seen by a provider once you arrive at the ER.
No one plans a trip to the ER, but when you or someone you love needs help in a hurry, it's good to know there's an ER where you'll be treated with compassion and understanding. With our Online Waiting Service (InQuicker™), you can even wait at home until your estimated arrival time.
InQuicker is intended only for individuals with non-life-threatening or debilitating medical conditions. It's a simple and convenient way for people with busy lives and families to conveniently access care. The online waiting service should not be used for life-threatening emergencies or children under the age of three. If you’re experiencing an emergency call 9-1-1 immediately. If you're in doubt about the severity of your condition, you should always seek immediate care by calling or by going to the nearest emergency room.
NOTE: Our online ER waiting service is not an appointment or reservation service, as the nature of emergency rooms does not allow for the scheduling of medical treatment. The waiting service estimates treatment times based on facility conditions and allows its users to wait from the comfort of their home, rather than the waiting room. Because there may be unforeseen circumstances that may cause projected treatment time delay the InQuicker users may be sent notifications via phone call and email so they can continue waiting at home.
The Emergency Department at St. John's Regional Medical Center is open around the clock to treat serious injuries or dangerous symptoms. We are staffed with specially trained physicians, nurses, technicians, and other support staff - each committed to providing you with high-quality care when you need it most.
Emergency services include:
The emergency room, or ER, is a hospital service where people can seek immediate help for serious injuries or illnesses that can’t be managed or treated at home, in a doctor’s office, or at an urgent care facility.
Head to an emergency room if you feel that you require immediate medical attention, including symptoms such as:
Click on the link below to find some helpful information on when you should go to the ER.
The best way to deal with the ER is to simply know what to expect. Here's what you can expect from a typical emergency room visit:
With two hospitals located in the Ventura County area, you’re never far from emergency expertise. If you or a loved one are experiencing signs of a heart attack or stroke call 9-1-1 immediately.