Billing Information

Welcome to the Dignity Health Online Business office. The Online Business Office was created to provide you with information about the hospital billing process and about financial resources that are available to you.


Online bill pay is now available! Please click here to pay your bill online.


As you navigate through these pages, you will find useful information regarding:

  • How to read and understand your bill

  • A glossary of billing and healthcare term

  • Payment assistance resources

  • Frequently asked questions about hospital billing

  • A billing inquiry form to request further information or assistance

Payments can be made in person between the hours of 8:30 a.m. and 4 p.m. Monday through Friday at one of our Sacramento area hospitals or business office locations listed below:


Mercy General Hospital
4001 J Street
Sacramento, CA 95819
(916) 389-8626


Mercy Hospital of Folsom
1650 Creekside Drive
Folsom, CA 95630
(916) 983-7512, or (916) 983-7434


Mercy San Juan Medical Center
6501 Coyle Avenue
Carmichael, CA 95608
(916) 536-3053


Methodist Hospital of Sacramento
7500 Hospital Drive
Sacramento, CA 95823
(916) 423-3000


Sierra Nevada Memorial Hospital
155 Glasson Way
Grass Valley, California 95945


Woodland Memorial Hospital
1325 Cottonwood Street
Woodland, CA 95695


Central Business Office
3215 Prospect Park Drive
Rancho Cordova, CA 95670
(note: no cash accepted at this location)


For telephone assistance please call (888) 488-7667.


Estimate Your Health Care Costs

Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient’s personal information, including contact information
  • The name of your procedure or service

Choose your location below for estimates

Sierra Nevada

Mercy General

Mercy Folsom

Mercy San Juan



Pricing Procedure Information

Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.

Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.

Download a list of our standard charges for medical services below In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.

Choose your location below for pricing information

Sierra Nevada

Mercy General

Mercy Folsom

Mercy San Juan



  • For estimated cost of services and charges, contact (888) 488-7667. At your request, we can provide actual cost estimates for services in advance of treatment.
  • For general billing questions, click here.
  • For financial assistance, click here.