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Our Goal: The Best Possible Care

At Dignity Health, we want to exceed your expectations for
quality care and service


For Patients

Our goal is to provide you with the best possible care during your hospital stay. Meeting and exceeding your expectations for quality care and service is very important to us. We want to make sure you know your rights as a patient, as well as how to prepare for, and what to expect during your time with us.

Condition HELP

Condition HELP is a direct line for patients and family members. Simply dial "0" from any hospital phone. Please ask us if you or your family needs anything during your stay. We are here for you if:

  • You notice a medical change in your loved one

  • Something just doesn't feel right

  • You need immediate attention

Insurance Plans Accepted

For your convenience, Dignity Health accepts most insurance providers. See a list of all insurance providers we accept.

Medical Record Requests

Dignity Health's Health Information Management (HIM) Department maintains all patient medical records.

Billing Records

For access to billing-related health information about you, and to enable us to process your request for a billing statement, please download the following form, complete, and mail to: 


Dignity Health – Greater Sacramento Service Area
ATTN: Health Information Management/Medical Records
3400 Data Drive, Suite 1064
Rancho Cordova, CA 95670
Phone: (916) 854-2000




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