With six hospitals located throughout the Greater Sacramento area, you’re never far from emergency expertise.
Dignity Health's hospitals located throughout the Greater Sacramento region have been addressing the emergent needs of our community for more than 150 years. Our emergency services are available 24/7, and we know how to quickly get you the care you need. With so many Dignity Health hospitals close by, you are in the unique position of having a real choice in an emergency. Our hospitals are conveniently located in South Sacramento/Elk Grove, Central Sacramento, Carmichael/North Sacramento, Folsom, Woodland and Grass Valley. Remember if you are experiencing a life threatening symptom or injury, signs of stroke or heart attack, immediately call 9-1-1.
With six hospitals located throughout the Greater Sacramento area, you’re never far from emergency expertise.
Mercy General Hospital
Mercy Hospital of Folsom
Mercy San Juan Medical Center |
Methodist Hospital of Sacramento
Sierra Nevada Memorial Hospital
Woodland Memorial Hospital |
At Dignity Health, our reliable emergency services care for people with serious and life-threatening illnesses and injuries. Highly trained emergency doctors, nurses, and staff rapidly diagnose and treat sudden illnesses, pain, mental health conditions, injuries, and complications of chronic diseases. Learn More
At Dignity Health, our reliable emergency services care for people with serious and life-threatening illnesses and injuries. Highly trained emergency doctors, nurses, and staff rapidly diagnose and treat sudden illnesses, pain, mental health conditions, injuries, and complications of chronic diseases. Learn More
In many cases, your care will be provided in the front area of our emergency department. From here you may receive lab testing, EKG, X-rays/CT/MRI scans, as well as physician assessment and some treatments. In general, the inner part of our emergency department is prioritized for patients with life/limb threatening conditions (stroke, heart attack, patients needing urgent surgery, etc). If space permits, we are sometimes able to accommodate patients with non-life/limb threatening conditions in the back. We make every effort to get our patients to a room in the back area when possible. Thank you for your understanding and patience.
Will I be seen by a doctor during my ED visit?
You will be seen by an Emergency Department (ED) Provider during your visit to the ED. An ED Provider is one of the following:
Our NPs and PAs are supervised by our doctors, and they collaborate on your care. All of our providers are licensed in the State of California and qualified to provide care in the Emergency Department.
How long will my procedures and results take?
Time estimates start at the time the ED Provider orders the tests or the treatment you need. We will let you know when your individual tests are available and your treatment will begin.
Can I eat and drink?
Do not eat or drink unless it has been cleared with the nurse or doctor. Eating and drinking could delay testing or procedures the doctor has ordered.
Can my family and friends visit me?
Family and friends are important to your healing. Generally, while in the Emergency Department, one (1) visitor at a time is allowed due to space constraints and isolation precautions. Your nurse may make exceptions based on your condition. Parents of children are welcome.
Do I need my medications from home?
No, but the doctors will need a list of your current medications with names, dosages and the last time you took them. If you brought your medication with you, please tell your nurse.
Who do I call for billing questions?
When you receive a billing statement in the mail after your visit, there will be a number for you to call with questions. For general inquiries, please call (916) 983-7451.
Where do I pick up my prescriptions?
Mercy General Hospital does not fill prescriptions. If you have a pharmacy, your prescription will be sent electronically to them to fill. They will notify you when your prescription is available for pick-up. If you do not have a pharmacy, please ask your nurse or provider for a list of local pharmacies and hours.
What if I need specialized medical care?
The doctor will recommend you to a specialist, as needed. If your condition is stable, you may be recommended to an out-patient clinic or provider. It is your responsibility to call the phone number provided and schedule a follow-up appointment. If you are in an unstable condition, the ED Provider will arrange your transfer to a facility where you can receive the specialized care you need.
What if I am in pain?
Let your nurse or doctor know if you are having new pain, if your existing pain increases, or if you feel sick to your stomach due to pain. If you have chest pain, please notify the nurse immediately.
