Our Goal: The Best Possible Care
At Dignity Health, we want to exceed your expectations for quality care and service
Our goal is to provide the best possible care during your hospital stay. Meeting and exceeding your expectations for quality care and service is very important to us, so please ask us if you or your family need anything during your stay. We are here for you.
Before Your Stay
If you are being admitted to the hospital, please come to the Admitting Department in the main lobby. Once you have completed the registration process, you will be escorted to your hospital room.
We offer a convenient Online Pre-Registration Form to help streamline your admission to our hospital.
If you will be having an operation, you may also contact our Surgery Department at 213.742.5402 (Monday-Friday, 9 am - 6 pm) to schedule any tests that must be done prior to your surgery, plan a pre-surgical visit, or discuss any questions you may have regarding your procedure.
After Your Stay
For easy payment options, we offer Online Bill Payment.
Admitting & Registration
The California Hospital Admitting Department offers friendly, compassionate service to our patients and their families using our healthcare system.
Affordable Care Act/Covered CA
The Affordable Care Act can be a bit like navigating through a maze. What do you need to know to sign up for coverage? We can help.
Billing & Payment
The Online Business Office was created to provide you with information about the hospital billing process and financial resources that are available to you.
When it comes to your health, you should be fully informed at all times. With the help of interpreter services at California Hospital Medical Center, you can discuss your medical needs in your native language and with confidence.
Language Access Services
Dignity Health is dedicated to providing access to quality health care. Language access services are available to our patients free of charge, twenty-four hours a day, seven days a week, every day of the year.
Maps & Directions
Finding your way to a hospital and around a campus can be confusing, especially in Downtown LA! To help, California Hospital provides maps and directions.
My Care (Patient Portal)
My Care (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams.
Meeting your needs is our top concern. We want to be sure that you are completely satisfied with the care that you receive at California Hospital. We encourage you - at any time - to let us know if there is something extra we can do to help make your stay more satisfying.
Patient and Family Advisory Council (PFAC)
The Patient and Family Advisory Council (PFAC) is dedicated to the improvement of quality of patient and family care at CHMC. It is comprised of past and present patients and families, as well as CHMC staff.
For any questions, please call 213.748.2411.