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Our Goal: The Best Possible Care

At California Hospital, we always want to exceed your expectations for quality care and service. 

For Patients

Our goal is to provide the best possible care during your hospital stay. Meeting and exceeding your expectations for quality care and service is very important to us, so please ask us if you or your family need anything during your stay. We are here for you.

Before Your Stay

If you are being admitted to the hospital, please come to the Admitting Department in the main lobby. Once you have completed the registration process, you will be escorted to your hospital room. We also offer a convenient Online Pre-Registration Form to help streamline your admission. 

If you will be having an operation, you may also contact our Surgery Department at (213) 742-5402 (Monday-Friday, 9 a.m. – 6 p.m). to schedule any tests that must be done prior to your surgery, plan a pre-surgical visit, or discuss any questions you may have regarding your procedure.

After Your Stay

For easy payment options, we offer Online Bill Payment.

Admitting & Registration

The California Hospital Admitting Department offers friendly, compassionate service to our patients and their families using our healthcare system. Learn More

Billing & Payment

The Online Business Office was created to provide you with information about the hospital billing process and financial resources that are available to you. Learn More


When it comes to your health, you should be fully informed at all times. With the help of interpreter services at California Hospital Medical Center, you can discuss your medical needs in your native language and with confidence. Learn More

Language Access Services

Dignity Health is dedicated to providing access to quality health care. Language access services are available to our patients free of charge, twenty-four hours a day, seven days a week, every day of the year. Learn More

Maps & Directions

Finding your way to a hospital and around a campus can be confusing, especially in Downtown LA! To help, California Hospital provides maps and directions. Learn More

Medical Records

Our Medical Records Department provides support to all patient care areas within the hospital, our urgent care facilities and laboratory. Learn More



View Your Personal Health Records and More

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site where you can see everything, including education.

Learn More

You an also transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams.

Patient Accommodations

Meeting your needs is our top concern. We want to be sure that you are completely satisfied with the care that you receive at California Hospital. We encourage you - at any time - to let us know if there is something extra we can do to help make your stay more satisfying. Learn More

Southern California quality

At Dignity Health, we want to be the safest place possible for our patients and for our caregivers.To increase our safety we need to do more than just create new policies and procedures, we need to strengthen our culture of safety, so that doing the safe thing is always top of mind. 

The 18 Dignity Health Hospitals across the Southern California Division are on the journey to becoming Highly Reliability Organizations (HRO) committed to improve safety by first understanding why people make errors and then training our teams with tools that help people reduce the everyday mistakes that we all make.  When these tools are used all the time, hospitals become reliably safe.

Patient and Family Advisory Council (PFAC)

The Patient and Family Advisory Council (PFAC) is dedicated to the improvement of quality of patient and family care at CHMC. It is comprised of past and present patients and families, as well as CHMC staff. Learn More

Contact Us

For any questions, please call (213) 748-2411.