A Quality Hospital
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Mission, Vision & Values
Serving the Community
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Legal and Privacy Notices
Glendale Memorial Hospital is accredited by the Joint Commission and has been awarded its Gold Seal of Approval. This agency serves to help ensure and monitor the quality and safety of patient care in hospitals and clinics. Our hospital is committed to providing safe and quality care to all patients served. If you feel the care provided has in any way compromised patient safety or failed to meet accepted quality of care standards, please speak with the department manager. We will address your concerns as promptly as possible.
Medicare Beneficiaries can call:
Centers for Medicare and Medicaid Services
(800) MEDICARE (633-4227)
Quality Improvement Organization
Health Services Advisory Group
Patient safety is our priority at Glendale Memorial Hospital and we support the National Patient Safety Goals (NPSG) set by the Joint Commission for acute care hospitals. We also believe that involving patients and their families in their own safety through increased education has been proven to be an effective way to reduce the risk of medical errors. Please feel free to ask questions if you have any concerns regarding your medical treatment or safety.
What can you do?
Be involved in your healthcare. The single most important way you can help prevent errors is to be an active member of your healthcare team. That means taking part in every decision about your healthcare. Communicate concerns about patient safety issues that occur before, during, and after care by dialing “O” and asking to speak with a supervisor. Patient Safety concerns may include things such as staff not performing hand hygiene, staff not checking patient identification band, lights not working, room temperature, etc.
Glendale Memorial Hospital will not be liable for loss or damage to any money, jewelry, documents, or any other personal property during the Patient's hospital stay unless such items and property are deposited in our safe.
Our maximum liability under the law for loss of any personal property deposited with the Hospital is five hundred dollars ($500).