End of Life Option Act
Mission, Vision & Values
Physician & Resident Services
Serving the Community
Community Hospital of San Bernardino is committed to providing safe and quality care to all patients served. If you feel the care provided has in any way compromised patient safety or failed to meet accepted quality of care standards, please speak with the department manager. We will address your concerns as promptly as possible.
We believe that involving patients and their families in their own safety through increased education has been proven to be an effective way to reduce the risk of medical errors. Please feel free to ask questions if you have any concerns regarding your medical treatment or safety.
What can you do?
Be involved in your healthcare. The single most important way you can help prevent errors is to be an active member of your healthcare team. That means taking part in every decision about your healthcare. Communicate concerns about patient safety issues that occur before, during, and after care by dialing “O” and asking to speak with a supervisor. Patient Safety concerns may include things such as staff not performing hand hygiene, staff not checking patient identification band, lights not working, room temperature, etc.
All hospital employees are required to wear name badges for your security. Our Safety Officers are on duty seven days a week, 24 hours a day. Community Hospital of San Bernardino promotes zero tolerance for violence of any kind.
We encourage patients to send all valuables home with their family. The hospital cannot be made responsible for any personal belongings.