Medical Records Community Hospital of San Bernardino

Our Health Information Management Department facilitates medical record release of information for all patient care areas within the hospital. Our staff is dedicated to delivering high-quality services before, during, and after your stay.

View Your Records from Your Computer or Mobile Device:

We offer an online patient portal for you to access your medical records. You or a designated family member (proxy) can view your records, download them, or send them to your health care provider. 

Visit the patient portal to access your medical records. 

If you need assistance with access enrollment, please use one of the Contact Us methods below for assistance.  

Request a Copy of Your Records:

To request a copy of your medical and/or billing records, download and complete the Patient Access Request Form. Once completed, use the applicable Contact Us method to submit your request. 

Requesting a Copy of Your Records be released to Someone Else:

To request a copy of your medical and/or billing records to be released to someone else, download and complete the Authorization to Disclose Form. Once completed, use the applicable Contact Us method to submit your request. 

Contact Us:

In person or postal mail:

Health Information Management Department

1805 Medical Center Dr, San Bernardino, CA. 92411

 

By Fax: (909) 806-1063

Questions: (909) 806-1555

Email:  [email protected]

 

The email is solely intended for patient portal requests; it should not be used to inquire about the status of subpoenas. This email is not monitored for subpoena updates, or continuation of care requests. Please fax your status inquiry or continuation of care requests to (909) 806-1063, or call (909) 806-1555. 

 

We Offer Three Options For Obtaining Medical Records

  • Patient Portal

    Please be sure you have requested an invitation before accessing the Patient Portal. You can request an invitation by calling (909) 881-4358 or emailing [email protected].

     

    Once the Patient Portal is set up for you, you can access it by clicking the link below.

     

    Patient Portal »

     

    Learn more about the Patient Portal by clicking here.

  • Fax, Email, or Mail

    Step 1 
    Download, print and complete the authorization form. 

     

    Patient Request for Medical Records

     

    Release of Medical Records to Others

     

    The authorization form must be signed and dated. In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D.

     

    Step 2
    Send the filled, signed, and dated form to the hospital via one of the following methods.

     

    1) Fax the form to (909) 806-1063

    2) Email the form to [email protected]

    3) Mail the form to the Health Information Management Department.

     

    Health Information Management Department

    1805 Medical Center Dr.

    San Bernardino CA. 92411

     

  • In Person

    Come to the Community Hospital Main Lobby to request your medical records in person.

    Community Hospital of San Bernardino Main Lobby

    Monday - Friday (Closed on weekends)    

    Hours:  8:00 a.m. to 4:00 p.m.

    (Closed from 12:30 p.m. to 1:00 p.m.)