Medical Records

The Health Information Management Department, or Medical Records, at Saint Francis Memorial Hospital maintains complete and accurate patient data. It's available to you at your request.

To release your records, please complete one of the following forms:

• Authorization for use or disclosure of protected health information: used when the patient wants the records to go to anyone other than themselves.
• Patient’s request for access to protected health information: used when the patient wants a copy of their records for themselves.

Send Your Request To

Saint Francis Memorial Hospital
Health Information Management Department
900 Hyde Street
San Francisco, CA 94109
415.353.6310

You can also fax your request to 415.353.6316

How Long Does It Take?

Within five working days after we receive your written request, you can review your medical records. Our staff will notify you when your records are ready for inspection, and set up an appointment. You can review your records in the Health Information Management Department under visual supervision. Appropriate photo I.D. is required to maintain patient privacy. There is no cost to inspect your records. Records can be viewed by making at appointment.

To Receive Copies

Copies of medical records will be available within 15 days after your request and payment received. Exceptions to this time allowance may occur if the patient was recently discharged or if the record is incomplete or unusually large. Appropriate photo I.D. is required to pick up copies of medical records. If a physician's approval is required prior to release of medical records, additional time may be necessary.

Learn More About Health Information Management

For more information, please call 415.353.6310.

NOTE: There is a charge of $0.25 (twenty-five) cents per page for copies of medical records.