• Care, Love, Compassion


    Delivering excellent patient care everyday

Patients


For more than 100 years, Saint Francis Memorial Hospital has provided compassionate, quality health care to San Francisco Bay Area residents. As one of San Francisco's only downtown medical facilities, we deliver care to thousands of visitors and residents every year. We will always be there when you need us.

We're Here To Help

Our goal for all patients is to ensure that you are cared for in a safe environment and that your health needs are met continuously. If you or a loved one perceives a change in your condition, or if there’s something that just doesn’t feel right, a nurse or the charge nurse should be called immediately.

MyCare-Dignity Health

My Care – Dignity Health provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

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Visiting A Patient

We invite family and friends to visit between 11 a.m. – 8:30 p.m., seven days a week. View more information on our visitors page.

Admitting & Outpatient Registration

Before your admission to Saint Francis, you need to complete the registration process. The admitting office is conveniently located off the hospital's main lobby on the first floor. Outpatient registration is located on the first floor of the Pierotti Pavilion. In both cases, an experienced professional will assist you in completing all registration forms and consents.

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Billing Information

The Online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.

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Insurance Plans Accepted

Below are the insurance plans accepted by Saint Francis Memorial Hospital.

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Language Access Services

Dignity Health is dedicated to providing access to quality health care. Language access services are available to our patients free of charge, twenty-four hours a day, seven days a week, every day of the year. Services include:

  • TDD (Telecommunication Devices for the Deaf)
  • In-person, over-the-phone, and video remote interpreting
  • Document translation services

Please ask any staff member for language access assistance. If you have concerns or experience any problems, please contact the Department of Health Services.

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Medical Records

The Health Information Management Department, or Medical Records, at Saint Francis Memorial Hospital maintains complete and accurate patient data. It's available to you at your request.

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Phone Directory

View our Phone Directory

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Preparing for Hospitalization

If you find yourself needing hospitalization, Saint Francis Memorial Hospital wants to make your stay as comfortable as possible.

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Spiritual Care Services

At Saint Francis Memorial Hospital, we care for your body, mind and spirit. Our chaplains represent a variety of faith traditions and are available to provide spiritual support 24/7. At your request, we can also contact your congregational leader or community members.

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