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Frequently Asked Questions


Q.  What is the application process?

A.  Our application is available here, or can be obtained by calling the MSAC at (916) 453-7966. Once a completed application is received the enrollment process will begin.

Q.  What is the enrollment process?

A.  The initial step of the enrollment process is a 30 minute phone call with the Director and/or Program Manager. Once it is determined that the program would be a good fit for the applicant’s needs, the initial intake will be scheduled, which includes signing enrollment paperwork and completing a variety of baseline screenings.

Q.  Does the program have a cost?

A.  Both the Empowered to Achieve and the Achieving Wellness programs have a monthly fee. Subsidies are available for members based on financial need.

Q.  Does insurance cover the program?

A.  Because this is not a medical or rehabilitative program, insurance does not cover the monthly fee.

Q.  How long is a member enrolled in the program?

A.  Members are enrolled in the program for as long as it serves their need. There is no definitive end to a member’s participation. We do ask for a minimum of a three month commitment of any member enrolling in the program.

Q. Where are you located?

A. Our address is:

John A. Schafer, MD Multiple Sclerosis Achievement Center
7777 Greenback Lane
Suite 108
Citrus Heights, CA 95610

We are located near the corner of Greenback Lane and Birdcage Street.

Q. What is the difference between the Empowered to Achieve and Achieving Wellness programs?

A. We offer two programs at the MSAC:

Empowered To Achieve

  • 5 hours of activity on day per week
  • Individual and group exercise
  • Cognitive stimulation
  • Recreation
  • Education and social support
  • Program times are 10 a.m. – 3 p.m.

Achieving Wellness

  • 2 ½ hours of activity one day per week
  • Individual and group exercise
  • Cognitive stimulation
  • Recreation
  • Education and social support
  • Program times are 11 a.m. – 1:30 p.m. or 12:30 – 3 p.m.

Q. Do I have to receive my medical care through Dignity Health?

A. No.  While we are a part of Dignity Health, we are a community program open to individuals regardless of where they receive their medical care. We have members from a wide variety of health care providers.

Q. Do you provide transportation?

A. We do not provide transportation to our program. Our members use a variety of transportation options including Paratransit, local bus systems, driving themselves, being transported by family/friends or use of other non-emergency medical transportation systems.

More Questions?

If you have any additional questions, please call us (916) 453-7966