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Patients & Visitors


Temporary Visitor Restrictions

Our number one priority is to keep our patients, visitors, and hospital community safe. We appreciate that you also want your loved ones who are patients at St. Bernardine Medical Center to be safe while in our care. As COVID-19 information continues to rapidly evolve, our goal is to keep patients and visitors informed. The hospital has implemented a health screening process, including temperature reading, for all patients, visitors, employees, physicians, and vendors entering our main lobby or emergency department. Please note, any visitor showing signs or symptoms of illness may not visit patients. Instead, please consider using technology such as FaceTime, Skype or WhatsApp to stay in touch. All of our hospital locations will be restricting patient and location access to areas including the cafeteria and chapel depending on the current needs. Please check back periodically for updates.

Temporarily, we are implementing the following visitor policy:

  • No visitors to inpatient areas, including medical-surgical units, telemetry units, and critical care units
  • No children under the age of 14
  • No children under age 18 in the Neonatal Intensive Care Unit (healthy parents may visit at any time)
  • Only one healthy visitor for patients in labor and delivery and postpartum units.
  • Only one healthy visitor for all patients having procedures including surgery, outpatient surgery, GI laboratory, radiology, cardiac catheterization laboratory and any other procedural areas
  • Only one healthy visitor for all emergency department patients
  • Exceptions to the policy may be made for those patients receiving end-of-life care or who have extraordinary circumstances
  • No community visitors will be permitted to the hospital’s cafeteria for the sole purpose of dining
  • Any visitor who exhibits signs and symptoms of illness may not visit hospitalized patients

We recognize that this is an extraordinary situation locally, nationally and globally and thank you for your support of these measures as a way to keep our patients, visitors, employees, and community safe.

RESTRICCIONES TEMPORALES PARA VISITANTES

Nuestra principal prioridad es mantener la seguridad de nuestros pacientes, de los visitantes y de la comunidad del hospital. Le agradecemos que usted también cuide la seguridad de sus seres queridos que son pacientes en St. Bernardine Medical Center mientras reciben nuestra atención. La información sobre COVID-19 evoluciona rápidamente, y nuestro objetivo es mantener a los pacientes y los visitantes bien informados. El hospital ha implementado una prueba de detección, incluyendo prueba de temperatura de todos los pacientes, visitantes, empleados, médicos, y proveedores entren por la entrada principal o por el departamento de emergencias. Cualquier visitante que muestre señales y síntomas de enfermedad no podrá visitar a pacientes hospitalizados. Les recomendamos utilizar las herramientas tecnológicas para estar en contacto con sus familiares y amigos, tales como FaceTime, Skype o WhatsApp. Todas nuestras ubicaciones hospitalarias restringirán el acceso del paciente y de la ubicación a áreas como la cafetería y la capilla dependiendo de las necesidades actuales. Actualizaciones estarán disponibles en esta página. La siguiente políza de visitantes esta implementada temporalmente: 

  • No se permitirán visitantes a las áreas de pacientes hospitalizados, incluidas las unidades médico-quirúrgicas, las unidades de telemetría y la unidad de cuidados críticos.
  • No se permitirán niños menores de 14 años.
  • No se permitirán niños menores de 18 años en la unidad de cuidados intensivos neonatales (los padres sanos pueden visitar a los pacientes en cualquier momento).
  • Solo un visitante sano para las pacientes en las unidades de parto y posparto.
  • Solo un visitante sano para todos los pacientes que tienen procedimientos, incluidos cirugía, cirugía ambulatoria, laboratorio gastrointestinal, radiología, laboratorio de cateterismo cardíaco y cualquier otra área de procedimientos.
  • Solo un visitante sano para todos los pacientes del Departamento de Emergencias
  • Se pueden hacer excepciones de esta políza para aquellos pacientes que reciben cuidados paliativos o que tengan circunstancias extraordinarias.
  • No se permitirán los visitantes de la comunidad en la cafetería del hospital solo para cenar.
  • Cualquier visitante que exhiba señales  y síntomas de enfermedad no podrá visitar pacientes hospitalizados.

Reconocemos que este es un caso extraordinario a nivel local, nacional y mundial. Agradecemos su apoyo con estas medidas como un modo de mantener la seguridad de nuestros pacientes, de los visitantes, de los empleados y de la comunidad.

Additional Information

Quality Care

When selecting a hospital, we know how important it is to have skilled physicians and a quality facility that can provide the services you need when you need them. From Baby and Family care to our renowned Inland Empire Heart and Vascular Institute to Surgical Weight Loss, St. Bernardine Medical Center is here to serve you and your family.

Spiritual Care

We care for the whole person – body, mind and spirit – because we believe in humankindness. It’s the core of Dignity Health. Our services are available for you and your loved ones throughout your medical treatment.

Tobacco-free Campus

St. Bernardine Medical Center is a tobacco-free campus.

Online Nursery

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For Patients

Our ultimate goal at St. Bernardine Medical Center is to provide you with the best possible care during your hospital stay, helping to ensure your comfort and safety. Meeting and exceeding your expectations for quality care and service is very important to us.

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For Visitors

We understand the important role family and loved ones play in the healing process, and we encourage visitors to come when it is best for their loved one. On behalf of the entire St. Bernardine Medical Center team, we welcome you, and we thank you for being part of your loved one’s return to better health.

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