We offer many services for both patients and visitors, to make your stay as comfortable as possible.
Visitors may be asked to leave the facility for non-adherence with any of the visitation guidelines.
7 a.m. – 6 p.m. Exceptions may be accommodated at the discretion of the Charge Nurse/Department Leader/House Supervisor.
Family members/support persons accompanying a patient receiving care or services in the facility should be permitted to utilize the designated visitor restrooms.
Face Mask Policy:
All visitors are required to wear a well-fitting surgical mask at all times, practice social distancing and wear other personal protective equipment (PPE) that the facility deems appropriate while in the facility.
COVID Policy for Visitations:
Updated November 28, 2022
Visitor testing or request of proof of vaccination will no longer be required in order to visit patients in the facility, in alignment with the California Department of Public Health (CDPH) practice changes.
Visitors who are symptomatic or have tested positive for covid within 10 days of the positive result will not be permitted to visit.
Visitation for Covid-19 patients will be provided virtually, exceptions when death is imminent/active transitioning toward the end of life. Visitors will receive a visitation waiver acknowledgement form and PPE. One visitor per patient is permitted, rotation of visitors will be permitted, visitation may not exceed 30 minutes. The Charge Nurse or Primary RN has the discretion to discontinue visitation.
Patients who are staying overnight or for an extended period of time may have two inpatient visitors/support persons, if they are not in Covid isolation. Rotating of visitors shall be permitted and the Charge Nurse/Department Leader has the discretion to discontinue the visitation.
Outpatient services including procedural/surgery areas may have up to two persons accompany the patient.
Pediatric patients and patients with Physical, Intellectual, and/or Developmental Disabilities and Cognitive Impairments: One support person allowed to be present with the patient overnight. All support persons/visitors must remain in the room and be asymptomatic.
Children (14 years or younger) not receiving services in the facility must be accompanied by an adult.
Siblings from all age groups permitted in 3B/Postpartum area.
Labor and Delivery/Maternity Services Policies
VISITOR INFORMATION IN SPANISH AND KHMER
Se requiere que los visitantes muestren una prebua de vacunación contra el COVID-19, o documentación de una prueba negativa de COVID-19 dentro de las 72 horas antes de visitar a cualquier persona bajo nuestro cuidado. Aprende más.
Gracias por su paciencia. Las actualizaciones de nuestras políticas de visitantes están cambiando rápidamente. Le proporcionaremos información aquí tan pronto como podamos. Mientras tanto, póngase en contacto con nosotros al 562-491-9000.
បច្ចុប្បន្នភាពចំពោះគោលការណ៍អ្នកចូលទស្សនារបស់យើងនឹងប្រែប្រួលយ៉ាងឆាប់រហ័ស។ យើងនឹងផ្ដល់ព័ត៌មានជូនអ្នកនៅទីនេះឱ្យបានឆាប់តាមតែយើងអាចធ្វើបាន។ ទន្ទឹមនឹងនេះដែរ សូមហៅទូរសព្ទមកយើងតាមលេខ 562-491-9000
When selecting a hospital, we know how important it is to have skilled doctors and a quality facility that can provide the services you need when you need them. Our dedication to excellence in patient care, health education and leadership shows in our many awards. St. Mary Medical Center is here for you and your family.
We care for the whole person – body, mind and spirit – because we believe in the healing power of humankindness. It’s the core of Dignity Health. Our services are available for you and your loved ones throughout your medical treatment.
St. Mary Medical Center is a tobacco-free campus.
Wireless internet is available for our patients and guests. To obtain a Wi-Fi password, call our Hospital Operators at extension "0" from any hospital phone or stop by the front desk in the main hospital lobby for more information.
Photography and Recording Policies
Photography and recording are prohibited without permission.
We value the privacy of our patients, visitors and staff. By law, we are required to put safeguards in place to protect all privacy. You may be asked to stop recording at the request of our hospital staff. Visual images solely for the personal use of the patient may be made by the patient or legal guardian in patient rooms at the discretion of the attending physician. However, hospital staff may not be included, unless the staff member has given his or her expressed permission.
St. Mary Medical Center in Long Beach is dedicated to providing patient and family centered care. As such, we partner with each individual patient to satisfy their needs and preferences.
St. Mary Medical Center is a patient and family-centered care (PFCC) facility. The medical center is committed to encouraging and supporting the presence and participation of families and others who play a significant role in the physical care and emotional support of patients.
St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Top Performer by the Human Rights Campaign, which is the nation’s largest LGBTQ+ organization. The HEI is the nation’s foremost benchmarking survey of healthcare facilities on policies and practices dedicated to the equitable treatment and inclusion of their LGBTQ+ patients, visitors, and employees.