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  • Billing Help

    Thank you for choosing Northridge Hospital Medical Center to provide your healthcare needs. Quality patient care and dedication to patient satisfaction are our highest priorities.

Billing & Payments

Billing Help

Click for a sample billing statement to help you read and understand your bill. Also provided is a glossary of healthcare terms to help you understand general healthcare, insurance and billing terminology.

For additional information regarding our Payment Assistance program, follow this link.

Billing FAQ

Provided below is a list of Frequently Asked Questions (FAQ). For answers to your specific billing questions, please contact our Customer Service Representatives at the Northridge Hospital; or call the customer service number listed on your billing statement.

We are open Monday through Friday from 8:30 am to 4:00 pm. For telephone assistance, please call 888.488.7667

Billing Inquiry

Click here to submit a billing inquiry.

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial Counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call a Financial Counselor at 818.885.5368.

If you are not eligible for a government program, you may qualify for Dignity Health's needs-based Financial Assistance program. Applications for this program are available below, or by calling 888.488.7667.

Understanding Your Bill

A guide to help you read and understand your bill.

View the Guide