• Billing Help

    Thank you for choosing Northridge Hospital Medical Center to provide your healthcare needs. Quality patient care and dedication to patient satisfaction are our highest priorities.

Billing & Payments

Billing Help

Click for a sample billing statement to help you read and understand your bill. Also provided is a glossary of healthcare terms to help you understand general healthcare, insurance and billing terminology.

For additional information regarding our Payment Assistance program, follow this link.

Billing FAQ

Provided below is a list of Frequently Asked Questions (FAQ). For answers to your specific billing questions, please contact our Customer Service Representatives at the Northridge Hospital; or call the customer service number listed on your billing statement.

We are open Monday through Friday from 8:30 am to 4:00 pm. For telephone assistance, please call 888.488.7667

Billing Inquiry

Click here to submit a billing inquiry.

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial Counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call a Financial Counselor at 818.885.5368.

If you are not eligible for a government program, you may qualify for Dignity Health's needs-based Financial Assistance program. Applications for this program are available below, or by calling 888.488.7667.

Understanding Your Bill

A guide to help you read and understand your bill.

View the Guide

Pricing Procedure Information

Dignity Health believes health care is a fundamental human right and should be accessible to all. That means making sure care is affordable. Dignity Health offers one of the most generous financial assistance policies in the nation, with free and discounted care to families that need it most. We also help uninsured patients apply for government or private insurance.

Dignity Health understands medical bills are complex and can be confusing. The information on this website will help guide you to better understand the care you receive and how much it costs. We are committed to transparency and helping our patients understand the services they receive and how they are billed.


Download a list of our standard charges for medical services here. In most cases, these charges do not reflect the price you would pay for these services, and are adjusted based on your insurance coverage and financial assistance you may be eligible for.

· For estimated cost of services and charges, contact 888-488-7667. At your request, we can provide actual cost estimates for services in advance of treatment.

· For general billing questions, click here.

· For financial assistance, click here.