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Patients & Visitors


Current Visitor Restrictions & Guidelines

Our number one priority is to keep our patients, visitors, and hospital community safe.

To help prevent the transmission of the COVID-19 we are modifying the visitation guidelines in order to protect patients, visitors, caregivers, and the community in the wake of the spike in cases in LA County, California, and across the United States. These precautions are in alignment with, but not limited to, the guidelines and recommendations from the California Department of Public Health, the CDC, and LA County.

Inpatient and outpatient visitation will be permitted as outlined below and anyone entering the hospital will be screened upon arrival and must wear a mask or face covering at all times.  Visitors bring items into the hospital for patients, but only those that support activities of daily living, i.e. eye glasses, dentures, hearing aids, assistive devices, and cell phones/chargers.      

Visitation will be allowed under the following circumstances:

ADULT INPATIENT/OUTPATIENT UNITS

·All non-COVID-19 ADULT Inpatient Units – No visitations at this time with the exception of patients who are under comfort care/end of life or for patients with around the clock caregivers at home. 

o   Comfort Care visits will be limited to (1) visit only with a 15 min duration for up to (4) family members with prior approval.

·Visitors will not be allowed in COVID-19 designated units for any reason.

·Visitors will NOT be permitted in the hospital cafeteria or other public areas of the hospital.

L&D/NICU/PICU/PEDS

· Laboring mothers will be permitted (1) visitor/support person in the birthing suite during deliveries. 

·Doulas will be permitted, in addition to partner/support person, to assist with labor/birthing process.

·NICU Patients

o   If mom is still admitted to hospital: Both parents can visit but one at a time 24/7, with switching allowed; day of discharge parents can come at same time for discharge teaching

o   If mom is already discharged: 1 parent at a time between 6am – 6pm; 1 switch out allowed with notification to Charge RN; Parents should arrive before 6:45 am or after 7:15 am to avoid disruption of shift report.

·Pediatric Patients

o   One parent/legal guardian every 24 hours with a change of parent/guardian between 8 – 10 am. Parents should arrange to bring food. They will NOT be permitted to enter the cafeteria or vending areas and must remain in patient room at all times 

EMERGENCY DEPARTMENT

·Emergency Department Visits

o   Only the patient seeking care will be permitted in the ED, unless in the case of a minor (under the age of 18), end of life/comfort care, a patient with intellectual or developmental disabilities that requires an around the clock caregiver at home.  

OTHER PERTINENT INFORMATION

·All student rotations are suspended until further notice. 

·Our hospital volunteer program is suspended until further notice. 

·The Gift Shop Closed until further notice.

ACCESS TO THE HOSPITAL FOR PATIENTS AND VISITORS

Hospital Main Entrance- Farr Tower open 5 am and 7:30 pm

RESTRICCIONES PARA LOS VISITANTES

Nuestra prioridad es mantener seguros a nuestros pacientes, visitantes y la comunidad hospitalaria.

Para ayudar a prevenir la transmisión de COVID-19, hemos tomado precauciones para proteger a los pacientes, las visitas, los cuidadores y la comunidad. Estas precauciones están alineadas con las recomendaciones del Departamento de Salud Pública de California, el CDC y el condado de Los Ángeles.

Pedimos disculpas por cualquier inconveniente y queremos asegurarte que tu ser querido, así como todos los pacientes bajo nuestro cuidado, son nuestra prioridad principal. Tratamos a todos nuestros pacientes de manera segura y compasiva, ellos están en buenas manos. ¡Gracias por tu comprensión y cooperación! Recomendamos las visitas virtuales a través del uso de la tecnología.

Visitas para los pacientes hospitalizados solo se permitirán bajo circunstancias especiales y cualquier persona que ingrese al hospital será examinada a su llegada y debe usar una máscara o cubrebocas.

Visitas permitidas bajo las siguientes circunstancias:

  • Con aprobación del líder del hospital, pacientes bajo nuestro cuidado que están en la etapa final de su vida.
  • Pacientes con discapacidades intelectuales y / o de desarrollo.
  • Pacientes en trabajo de parto: La presencia de su pareja o una persona de apoyo
  • Pacientes pediátricos: Un padre / tutor legal cada 24 horas con un cambio de padre / tutor entre las 8:00 am - 10:00 am. La visita debe permanecer con el paciente durante este tiempo. Si el padre / tutor decide abandonar la instalación durante este tiempo, no se les permitirá regresar hasta el día siguiente.
  • Pacientes de la UCIN: Un padre / tutor legal por día puede estar junto a la cama entre las 8:00 a.m. y las 6:00 p.m. La visita debe permanecer con el paciente durante este tiempo. Si el padre / tutor decide abandonar la instalación durante este tiempo, no se les permitirá regresar hasta el día siguiente.
  • No se permiten las visitas menores de 18 años.
  • Visitas al departamento de emergencias: Solo el paciente que busca atención medica se permitirá en el departamento de urgencias, a menos que se trate de un menor de 18 años o un paciente con discapacidad intelectual o del desarrollo, y solo se permitirá (1) padre / cuidador / pareja.

Acceso al hospital para los pacientes y las visitas:

Entrada principal del hospital abierta de 5:00 a.m. a 7:30 p.m.

La entrada del IFL Tower está abierta de 8:00 a.m. a 4:30 p.m. de lunes a viernes, y cerrada durante vacaciones y los fines de semana. Esta entrada provee acceso al Centro de Mujeres, Servicios de Terapia Ambulatoria y áreas de Atención del Centro de Cáncer.

Estacionamiento:

Se les recomienda a los pacientes y a las visitas estacionarse en el estacionamiento East Parking que está cerca de la entrada principal del hospital, el Departamento de Emergencias y de la entrada principal del IFL Tower.

For Patients

Our goal is to make your stay with us as comfortable as possible. We offer many services for patients, to help your entire care process go as smoothly as possible.

Learn More

For Visitors

We recognize the important role family and loved ones play in the healing process, and we encourage visitors to come when it is best for their loved one. You and your loved ones are important to us.

Learn More

Additional Resources

ATM
For your convenience, an automated teller machine (ATM) is located near the Admitting Department in the Main Lobby on the First Floor.

Department Phone Directory
A handy guide to frequently called department phone numbers.

Guest Internet
A free wireless Internet connection to keep you connected during your time in the hospital.

Maps and Directions
We want to help you navigate our campus easily.

Medical Records
Medical Records is dedicated to making a positive contribution to the consistent high quality care provided to you before, during and after your stay.

Online Nursery
This is a free service where you can create your baby’s own web page to safely share the news of your baby’s birth.

Parking
Parking is provided at a nominal fee. Patients and visitors may purchase five and eight day parking passes from the parking attendants.

Spiritual Care
We care for the whole person – body, mind and spirit. Our services are available for you and your loved ones throughout your medical treatment.

Tobacco-Free Campus
We are a tobacco-free campus and smoking is not allowed anywhere on our campus, including parking lots, doorways, and walkways.