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Patient care. Patient satisfaction.

We offer many services for both patients and visitors, to make your stay as comfortable as possible.


Patients & Visitors

Current Visitor Restrictions & Guidelines

A Notice to our Visitors:

We are opening up to visitors 12 year old and up in most areas with the exception of Labor and Delivery and NICU as long as they are able to provide proof of vaccination or a negative Covid test within 72 hours of visit. Learn more

Our number one priority is to keep our patients, visitors, and hospital community safe.

To continue to prevent the transmission of COVID-19 we are modifying the visitation guidelines in order to protect patients, visitors, caregivers, and the community and allow increased patient visitation. These precautions are in alignment with, but not limited to, the guidelines and recommendations from the California Department of Public Health, the CDC, and LA County.

Inpatient and outpatient visitation will be permitted as outlined in the PDF linked below and anyone entering the hospital will be screened upon arrival and must wear a mask or face covering at all times.  Visitors may bring items into the hospital for patients, but only those that support activities of daily living, i.e. eyeglasses, dentures, hearing aids, assistive devices, and cell phones/chargers.   

We are currently allowing two (2) visitors at a time in most patient care areas and will continue to allow visitors to swap.  In some patient areas, one (1) family member/care partner may stay overnight.

Unit specifici visiting guidelines as of 3/23/2022 are outlined in this PDF

Un aviso a nuestros visitantes:

Se requiere que los visitantes muestren una prebua de vacunación contra el COVID-19, o documentación de una prueba negativa de COVID-19 dentro de las 72 horas antes de visitar a cualquier persona bajo nuestro cuidado. Aprende más.

Gracias por su paciencia. Las actualizaciones de nuestras políticas de visitantes están cambiando rápidamente. Le proporcionaremos información aquí tan pronto como podamos. Mientras tanto, póngase en contacto con nosotros al 818-885-8500.

Photography and recording

Photography and recording are prohibited without permission.

We value the privacy of our patients, visitors and staff. By law, we are required to put safeguards in place to protect all privacy. You may be asked to stop recording at the request of our hospital staff. Visual images solely for the personal use of the patient may be made by the patient or legal guardian in patient rooms at the discretion of the attending physician. However, hospital staff may not be included, unless the staff member has given his or her expressed permission.

For Patients

Our goal is to make your stay with us as comfortable as possible. We offer many services for patients, to help your entire care process go as smoothly as possible.

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For Visitors

We recognize the important role family and loved ones play in the healing process, and we encourage visitors to come when it is best for their loved one. You and your loved ones are important to us.

Learn More

Recognize a caregiver

Did you receive excellent care during your stay? Click the link to learn about the different ways you can recognize a caregiver.

Additional Resources

For your convenience, an automated teller machine (ATM) is located near the Admitting Department in the Main Lobby on the First Floor.

Department Phone Directory
A handy guide to frequently called department phone numbers.

Guest Internet
A free wireless Internet connection to keep you connected during your time in the hospital.

Maps and Directions
We want to help you navigate our campus easily.

Medical Records
Medical Records is dedicated to making a positive contribution to the consistent high quality care provided to you before, during and after your stay.

Online Nursery
This is a free service where you can create your baby’s own web page to safely share the news of your baby’s birth.

Parking is provided at a nominal fee. Patients and visitors may purchase five and eight day parking passes from the parking attendants.

Spiritual Care
We care for the whole person – body, mind and spirit. Our services are available for you and your loved ones throughout your medical treatment.

Tobacco-Free Campus
We are a tobacco-free campus and smoking is not allowed anywhere on our campus, including parking lots, doorways, and walkways.