• Patient care. Patient satisfaction.


    We offer many services for both patients and visitors, to make your stay as comfortable as possible.

    Contact Us

Patients & Visitors


Temporary Visitor Restrictions

Our number one priority is to keep our patients, visitors, and hospital community safe. We appreciate that you also want your loved ones who are patients at Northridge Hospital Medical Center to be safe while in our care. As COVID-19 information continues to rapidly evolve, our goal is to keep patients and visitors informed. The hospital has implemented a health screening process, including temperature reading, for all patients, visitors, employees, physicians, and vendors entering our main lobby or emergency department. Please note, any visitor showing signs or symptoms of illness may not visit patients. Instead, please consider using technology such as FaceTime, Skype or WhatsApp to stay in touch. All of our hospital locations will be restricting patient and location access to areas including the cafeteria and chapel depending on the current needs. Please check back periodically for updates.

Temporarily, we are implementing the following visitor policy:

Inpatient visitation will only be permitted under special circumstances.  No overnight visitation will be permitted, unless in cases of end of life/comfort care.   Any special consideration should be referred to the Nursing Supervisor. 

No Visitors under 18 years of age will be permitted at any time, unless in cases of end of life/comfort care.  Any special consideration should be referred to the Nursing Supervisor. 

The IFL lobby entrance will be open from 5AM-6PM MONDAY THRU FRIDAY ONLY, the FARR main entrance will be open from 5AM-7PM, the WEST entrance is for EMPLOYEES and PROVIDERS only and will be open from 5A-7PM.

East garage will be used for Visitors and Patients to ease their way in accessing the only entry points for them.

There will be no congregating of extra visitors on NHMC property, ie. Cafeteria, Hospital Lobby, Inpatient Waiting Areas, in front of the hospital, etc.  Extra visitors will be asked to leave the campus or wait in their cars.  

No community visitors will be permitted to the hospital’s cafeteria for the sole purpose of dining

Only one healthy visitor for all patients having procedures including surgery, outpatient surgery, GI laboratory, radiology, cardiac catheterization laboratory and any other procedural areas this includes the cancer center and women’s center (there will be an exception for children in the women’s center). The visitors may accompany patient to area for check in BUT for procedural areas they should be asked to return to their cars to wait. Women’s Center and Cancer and an exception to this.

As of March 25, the IFL entrance has been closed until further notice.

  • The main entrance will remain open until 7:30 p.m.
  • For all visitors coming to the Leavey Cancer Center, Carole Pump Women’s Center, or the Behavioral Health Unit, you will need to go directly to the main entrance. You will be directed/escorted to your place of destination as needed.
  • Also, as a reminder, all vendors and any visitors who have been given prior approval to come in need to go through the main entrance for access.

Emergency Department

No visitation allowed in the ED except in the case of a minor. The ED charge nurse will be responsible for discerning any other cases

Inpatient (Critical Care) – Adult

Inpatient Adult ICU:  No visitation except in cases of end of life/comfort care.    

Inpatient Adult Non-ICU:  No visitation, except in cases of end of life/comfort care.  Groups for comfort care should be less than 3 at a time and without fever. Any special consideration should be referred to the Nursing Supervisor

Inpatient Peds/Adolescence

BHU Adolescent/NICU/PICU/Peds – (1) parent/guardian per patient. 

Overnight visitation will be allowed for NICU/PICU/Peds, (1) parent/guardian per child.   

Labor and Delivery

L&D – (1) adult visitor per (1) laboring patient will allowed. 

RESTRICCIONES TEMPORALES PARA VISITANTES

Nuestra principal prioridad es mantener la seguridad de nuestros pacientes, de los visitantes y de la comunidad del hospital. Le agradecemos que usted también cuide la seguridad de sus seres queridos que son pacientes en Northridge Hospital Medical Center mientras reciben nuestra atención. La información sobre COVID-19 evoluciona rápidamente, y nuestro objetivo es mantener a los pacientes y los visitantes bien informados. El hospital ha implementado una prueba de detección, incluyendo prueba de temperatura de todos los pacientes, visitantes, empleados, médicos, y proveedores entren por la entrada principal o por el departamento de emergencias. Cualquier visitante que muestre señales y síntomas de enfermedad no podrá visitar a pacientes hospitalizados. Les recomendamos utilizar las herramientas tecnológicas para estar en contacto con sus familiares y amigos, tales como FaceTime, Skype o WhatsApp. Todas nuestras ubicaciones hospitalarias restringirán el acceso del paciente y de la ubicación a áreas como la cafetería y la capilla dependiendo de las necesidades actuales. Actualizaciones estarán disponibles en esta página.

La siguiente políza de visitantes esta implementada temporalmente:

No se permitirán menores de 18 años en ningún momento.

Solo se permitirá UN visitante sano para  los pacientes con una circunstancia especial y con la aprobación del jefe de enfermería. Circunstancias especiales:

  • Pacientes que estén en transición a cuidados paliativos o  al estado terminal. 
  • Pacientes en la unidad de cuidados intensivos (UCI) con horario de visita restringido de 9 a. m. a 11 a. m. y de 4 p. m. a 6 p. m.
  • Pacientes en parto
  • Pacientes pediátricos, de la unidad de cuidados intensivos pediátricos (UCIP) y de la unidad de cuidados intensivos neonatales (UCIN) (un padre solo a la vez)
  • Salud del comportamiento (solamente pacientes adolescentes)

A partir del 25 de marzo, la entrada de IFL esta cerrada hasta nuevo aviso.

  • La entrada principal permanecerá abierta hasta las 7:30 p.m.
  • Para todos los visitantes que vienen al Leavey Cancer Center, Carole Pump Women’s Center o la Unidad de Salud del Comportamiento, tendrá que ir directamente a la entrada principal. Se le dirigirá/escoltará a su lugar de destino según sea necesario.
  • Como recordatorio, todos los vendedores y cualquier visitante que haya recibido aprobación para entrar necesita pasar por la entrada principal para el acceso.

Nuestra cafetería y la capilla están cerradas al público.

Todas las salas de espera, con la excepción del Departamento de Emergencias, se cerrarán hasta nuevo aviso.

Para la atención de la Sala de Emergencias, solo se permitirá un visitante sano que acompañe al paciente. Si el paciente es hospitalizado, el visitante no podrá acompañar al paciente a la sala.

La entrada al vestíbulo de IFL estará abierta de 5 a.m – 6 p.m, la entrada principal FARR estará abierta de 5 a.m – 7 p.m., la entrada OESTE es solo para EMPLEADOS y PROVEEDORES y estará abierta de 5 a.m.-7 p.m. Además, los visitantes se limitarán a estacionar en el East Parking Garage en este tiempo.

Gracias por su colaboración para cuidar la seguridad de todos.

 

  • Drive-thru COVID-19 Testing


    Northridge Hospital is now offering drive-thru testing as part of our collaboration with the Los Angeles County of Department of Public Health.

    Learn More

For Patients

Our goal is to make your stay with us as comfortable as possible. We offer many services for patients, to help your entire care process go as smoothly as possible.

Learn More

For Visitors

We recognize the important role family and loved ones play in the healing process, and we encourage visitors to come when it is best for their loved one. You and your loved ones are important to us.

Learn More

Additional Resources

Department Phone Directory
A handy guide to frequently called department phone numbers.

Guest Internet
A free wireless Internet connection to keep you connected during your time in the hospital.

Medical Records
Medical Records is dedicated to making a positive contribution to the consistent high quality care provided to you before, during and after your stay.

Maps and Directions
We want to help you navigate our campus easily.

Tobacco-Free Campus
We are a tobacco-free campus and smoking is not allowed anywhere on our campus, including parking lots, doorways, and walkways.

Online Nursery
This is a free service where you can create your baby’s own web page to safely share the news of your baby’s birth.

Spiritual Care
We care for the whole person – body, mind and spirit. Our services are available for you and your loved ones throughout your medical treatment.

Parking
Parking is provided at a nominal fee. Patients and visitors may purchase five and eight day parking passes from the parking attendants.