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Medical Records

Our Medical Records Department provides support to all patient care areas within the hospital and our urgent care facilities. The staff is dedicated to making a positive contribution to the consistent high quality care provided to you before, during and after your stay at St. Bernardine Medical Center.

Access Forms



Medical Records is open from 8:00 a.m. to 4:00 p.m., Monday through Friday. For more information, please call (909) 881-4358.

We Offer Three Options For Obtaining Medical Records

  • Patient Portal

    Please be sure you have requested an invitation before accessing the Patient Portal. You can request an invitation by calling (909) 881-4358 or emailing [email protected].


    Once the Patient Portal is set up for you, you can access it by clicking the link below.


    Patient Portal »


    Learn more about the Patient Portal by clicking here.

  • Fax, Email, or Mail

    Step 1 
    Download, print and complete the authorization form. 


    English Authorization Form Link Here

    Formulario de Autorización en Español Enlace Aquí


    The authorization form must be signed and dated. In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D.


    Step 2
    Send the filled, signed, and dated form to the hospital via one of the following methods.


    1) Fax the form to (909) 881-4547

    2) Email the form to [email protected]

    3) Mail the form to the Medical Records Department.


    Medical Records Department

    2101 N. Waterman Ave.

    San Bernardino CA. 92404


  • In Person

    Come to the St Bernardine Medical Center Main Lobby to request your medical records in person.

    St. Bernardine Medical Center Main Lobby

    Monday - Friday (Closed on weekends)    

    Hours:  8:00 a.m. to 4:00 p.m.

    (Closed from 12:30 p.m. to 1:00 p.m.)