Medical Records St. Bernardine Medical Center
Our Health Information Management Department facilitates medical record release of information for all patient care areas within the hospital. Our staff is dedicated to delivering high-quality services before, during, and after your stay.
View Your Records from Your Computer or Mobile Device:
We offer an online patient portal for you to access your medical records. You or a designated family member (proxy) can view your records, download them, or send them to your health care provider.
Visit the patient portal to access your medical records.
If you need assistance with access enrollment, please use one of the Contact Us methods below for assistance.
Request a Copy of Your Records:
To request a copy of your medical and/or billing records, download and complete the Patient Access Request Form. Once completed, use the applicable Contact Us method to submit your request.
- English: Patient Access Request Form
- Spanish: SOLICITUD DEL PACIENTE PARA TENER ACCESO A INFORMACIÓN MÉDICA PROTEGIDA
Requesting a Copy of Your Records be released to Someone Else:
To request a copy of your medical and/or billing records to be released to someone else, download and complete the Authorization to Disclose Form. Once completed, use the applicable Contact Us method to submit your request.
Contact Us:
In person or postal mail:
Health Information Management Department
2101 N. Waterman Ave, San Bernardino, CA 92404
By Fax: (909) 881-4547
Questions: (909) 881-4358
Email: [email protected]
The email is solely intended for patient portal requests; it should not be used to inquire about the status of subpoenas. This email is not monitored for subpoena updates, or continuation of care requests. Please fax your status inquiry or continuation of care requests to (909) 881-4547, or call (909) 881-4358.
St. Bernardine Medical Center Main Lobby
- Monday - Friday (Closed on weekends)
- Hours: 8:00 a.m. to 4:00 p.m.
- (Closed from 12:30 p.m. to 1:00 p.m.)