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Your Visit Can Help Patients Heal

Our hospital is committed to encouraging and supporting the presence and participation of friends and families who play a significant role in helping our patients get better.

For Visitors

In light of the rising number of the COVID-19 cases our visitation guidance is being adjusted accordingly. Due to the rapid changes occurring during this time please refer to the facility for current visitation guidelines versus the website. The following changes are effective 1/10/22:

  • In accordance with California Department of Public Health (CDPH) State Public Health order all visitors must:
    • Provide proof of full vaccinated, for unvaccinated or incompletely vaccinated visitors, verification documentation of a negative SARS-CoV-2 test where the specimen collection occurred within 2 days if using PCR or 1 day if using antigen testing before each visit and for which the test results are available at the time of entry to the facility.
    • Unvaccinated or incompletely vaccinated visitors with history of COVID-19 within the prior 90 days may provide documentation of recovery from COVID-19 and release from isolation in lieu of testing. 
    • Wear a well-fitting surgical mask at all times
    • Wear any other personal protective equipment (PPE) while in the patient's or resident's room that facility personnel deem appropriate to the situation
    • Physically distance from facility personnel and other patients/residents/visitors that are not part of their group at all times during any visitation at the facility.
    • Symptomatic visitors will not be permitted to visit.
    • There are exemptions from the vaccination and testing requirements. However, testing or vaccine verification is required for subsequent visits within 72 hours following the emergent situation or as soon as reasonably possible. 
    • The exemptions are:
      • Patient in critical condition, when death may be imminent.
      • Emergent situations for parent or guardians of pediatric patients  
      • A support person for a labor and delivery patient 
      • A support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment 
    • Current  visiting hours 11 a.m. – 6 p.m.
    • Visitation for Covid-19 patients will be provided virtually until further notice, except when death is  imminent/active transitioning toward the end of life. In order to minimize exposure to covid-19:
      • Visitation waiver must be signed
      • Hospital provided PPE must be worn
      • One visitor per patient is permitted
      • Rotation of visitors will not be permitted
      • Visitation may not exceed 30 minutes
      • The Charge Nurse or Primary RN has the discretion to discontinue visitation                      
    • Patients who are not in Covid isolation may have one inpatient visitor/support person per day. Once a visitor has been designated that is the sole visitor for that day, rotating visitors within the same day is not permitted. Where death is imminent/actively transitioning toward the end of life a maximum of two visitors shall be permitted. 
    • The Charge Nurse/House Supervisor may make exemptions for imminent death/actively transition toward end of life. They must communicate the exemptions to the front desk staff and the Department leader/designee must provide a written communication to the front desk to include the patient’s name and exemptions allowed.  
    • Until further notice children (17 years or younger) not receiving services in the facility will not be permitted to visit.
    • Pediatric Patients and patients with Physical, Intellectual, and/or Developmental Disabilities and Cognitive Impairments one support person may remain with the patient. For procedures/surgery one support person may accompany them: 
      • Until the patient is taken into prep
      • When the patient is in recovery and preparing for discharge
    • Pediatric patients and Patients with Physical, Intellectual, and/or Developmental Disabilities and Cognitive Impairments: One support person allowed to be present with the patient overnight. All support persons/visitors must remain in the room and be asymptomatic. 
    • Patients are not permitted to have outside food from online delivery platforms or visitors.  Labor and Delivery and Postpartum/3B spouse/support persons may pick up food at the main hospital entry and return to the unit. 
    • Family members/support persons accompanying a patient receiving care or services in the facility should be permitted to utilize the restrooms in the main lobby.  

Perinatal Services 

  • Labor & Delivery: spouse or Support person 
  • Postpartum/3B: Spouse or Support person 
  • NICU and Peds: Parents maximum two

Visitors may be asked to leave the facility for non-compliance with any of the visitation guidelines. 

Visitor Management System

Dignity Health - St. Mary Medical Center has a new Visitor Management System in an effort to improve campus security and ensure the safety of patients, staff, and visitors.

Health and Safety

Be Well. Please do not visit the hospital if you have any flu symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.

Wash Your Hands. Be sure to wash or sanitize your hands before and after visiting your loved one. Proper hand hygiene is the best way to reduce the spread of germs.

No Smoking Campus. We are committed to caring for the health and safety of our patients, visitors, and staff. Because of this pledge, smoking and using any tobacco products is prohibited in all areas of the St. Mary Medical Center campus, including exterior walkways and parking areas. People who smoke will need to refrain from smoking or leave the campus to smoke. If you are a patient who smokes, nicotine replacement therapy is available. Please notify your doctor or nurse.

Cafeteria

At St. Mary Medical Center, it is always our goal to serve tasty, fresh food in our cafeteria. Learn More

Gift Shop

The gift shop at St. Mary Medical Center offers a variety of get-well items to take to a patient, including flowers, stuffed animals and more. Learn More

Parking

St. Mary provides convenient on-campus parking for patients, employees and visitors. Learn More

Tobacco-free Campus

Since we are committed to caring for the health and safety of our patients, visitors, and staff, St. Mary Medical Center is a tobacco-free facility. Learn More

Visiting Hours and Guidelines

St. Mary Medical Center Long Beach
1050 Linden Avenue
Long Beach, CA  90813
(562) 491-9000

We encourage visitors between the hours of 10 a.m. and 8 p.m. daily. Learn More