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Your Visit Can Help Patients Heal

Our hospital is committed to encouraging and supporting the presence and participation of friends and families who play a significant role in helping our patients get better.

For Visitors

In light of the rising number of the COVID-19 cases our visitation guidance is being adjusted accordingly. Due to the rapid changes occurring during this time please refer to the facility for current visitation guidelines versus the website. The following changes are effective 2/15/22:

In accordance with California Department of Public Health (CDPH) State Public Health order all visitors must:

  • Provide proof of full vaccination, for unvaccinated or partially vaccinated visitors, verification documentation of a negative SARS- CoV-2 test where the specimen collection occurred within 2 days if using PCR or 1 day if using antigen testing before visiting.
  • Visitation occurring over multiple consecutive days can satisfy the requirements for negative testing by providing proof of a negative test every third day (meaning testing is only required on day one, day four, day seven, and so on).
    For multiple visits, the facility must track verification of testing.
  • Unvaccinated or partially vaccinated visitors with a history of COVID-19 within the prior 90 days may provide documentation of recovery from COVID-19 and release from isolation in lieu of testing.
  • Wear a well-fitting surgical mask at all times. If you do not have a surgical mask, one will be provided to you upon arrival.
  • Wear any other personal protective equipment (PPE) while in the patient’s room that facility personnel deem appropriate.
  • Physically distance from facility personnel and other patients/visitors that are not part of their group at all times.
  • Symptomatic visitors will not be permitted to visit and visitors who have tested positive within 10 days or less.
  • There are exemptions from the vaccination and testing requirements as outlined below. However, testing or vaccine verification is required for subsequent visits within 72 hours following the emergent situation or as soon as reasonably possible.

The exemptions are:

  • Patient in critical condition, when death may be imminent
  • Emergent situations for parents or guardians of pediatric patients
  • A support person for a labor and delivery patient
  • A support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment
  • Patient attending an outpatient appointment and a person who accompanies a patient to an outpatient appointment in a support capacity is not a visitor in an acute-care facility.
  • The Charge Nurse/House Supervisor may make visitation exceptions for imminent death/actively transition toward end of life. This must be communicated to the front desk staff.
  • Children (17 years or younger) not receiving services in the facility will not be permitted to visit.
  • Pediatric patients and patients with Cognitive Impairments, Physical, Intellectual, and/or Developmental Disabilities - one support person may remain with the patient.
  • For procedural/surgery patients - one support person may accompany them until the patient is taken into prep area and when the patient is in recovery and preparing for discharge.
  • Pediatric patients and patients with Physical, Intellectual, and/or Developmental Disabilities and Cognitive Impairments - one support person allowed to be present with the patient overnight. All support persons/visitors must remain in the room and be asymptomatic.
  • Patients are not permitted to have outside food from online delivery platforms.
  • Family members/support persons accompanying a patient receiving care or services in the facility should be permitted to utilize the restrooms in the main lobby.

Visitation for COVID-19 Patients

  • Provided virtually, exceptions when death is imminent/active transitioning toward the end of life.
    Visitors will receive a visitation waiver acknowledgement form and proper PPE..
  • One visitor per patient is permitted, rotation of visitors will not be permitted, visitation may not exceed 30 minutes and the Charge Nurse or Primary RN has the discretion to discontinue visitation.
  • Patients who are not in COVID isolation may have two inpatient visitors/support persons per day. Where death is imminent/actively transitioning toward the end of life, a maximum of two rotating visitors shall be permitted.

Perinatal Services

Labor & Delivery: spouse or support person
Postpartum/3B: Spouse or support person
NICU and Peds: Parents only; maximum two
Spouse/support persons may pick up food at the main hospital entry and return to the unit.

Visiting hours are limited from 8 a.m. to 6 p.m. daily. Visitors may be asked to leave the facility for non-compliance with any of the visitation guidelines. 

Visitor Management System

Dignity Health - St. Mary Medical Center has a new Visitor Management System in an effort to improve campus security and ensure the safety of patients, staff, and visitors.

Health and Safety

Be Well. Please do not visit the hospital if you have any flu symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.

Wash Your Hands. Be sure to wash or sanitize your hands before and after visiting your loved one. Proper hand hygiene is the best way to reduce the spread of germs.

No Smoking Campus. We are committed to caring for the health and safety of our patients, visitors, and staff. Because of this pledge, smoking and using any tobacco products is prohibited in all areas of the St. Mary Medical Center campus, including exterior walkways and parking areas. People who smoke will need to refrain from smoking or leave the campus to smoke. If you are a patient who smokes, nicotine replacement therapy is available. Please notify your doctor or nurse.

Cafeteria

At St. Mary Medical Center, it is always our goal to serve tasty, fresh food in our cafeteria. Learn More

Gift Shop

The gift shop at St. Mary Medical Center offers a variety of get-well items to take to a patient, including flowers, stuffed animals and more. Learn More

Parking

St. Mary provides convenient on-campus parking for patients, employees and visitors. Learn More

Tobacco-free Campus

Since we are committed to caring for the health and safety of our patients, visitors, and staff, St. Mary Medical Center is a tobacco-free facility. Learn More

Visiting Hours and Guidelines

St. Mary Medical Center Long Beach
1050 Linden Avenue
Long Beach, CA  90813
(562) 491-9000

We encourage visitors between the hours of 10 a.m. and 8 p.m. daily. Learn More