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Download FAQs for Free Virtual Care Visits
LAS VEGAS, March 23, 2020 – Dignity Health–St. Rose Dominican today announced the launch of Virtual Care Anywhere, a free virtual urgent care service, for anyone in southern Nevada experiencing mild to moderate symptoms of the new coronavirus. Virtual urgent care visits are being encouraged as an initial care option for anyone who would like to discuss symptoms characteristic of COVID-19 with a health care professional.
As ambulatory and acute care facilities across the country experience an increase in the number of patients with COVID-19 symptoms, virtual health care visits can help providers meet demand while reducing potential transmission of the coronavirus. The service is a safe and convenient way for people to speak with a medical professional for advice without needing to visit a physical care location.
To use the service, visit www.dignityhealth.org/virtualcareanywhere, download the Virtual Care Anywhere app in the Apple App Store or Google Play Store, or call 855-356-8053 and use the coupon code COVID19. The $35 per-visit service fee will be waived for any patient who thinks they may be experiencing COVID-19 symptoms. After requesting an appointment, a virtual care provider will contact the patient once they are available, typically within 15-30 minutes, although high demand may result in longer wait times. The service is on-demand and does not accept appointments.
“Virtual urgent care visits are one way we will help patients with COVID-19 symptoms assess their options for treatment or testing,” said Julie J. Sprengel, Dignity Health Southwest Division President. “Virtual visits allow for timely care delivery without putting other patients or our clinicians at risk for contracting the virus. And while it’s not intended to replace in-person care visits, it will help reduce patient volumes at care sites, so we can serve those who need care the most.”
Health care experts are recommending virtual urgent care for patients with less severe symptoms of COVID-19 such as low-grade fever, a cough, or shortness of breath. People with mild symptoms who are evaluated virtually by a medical professional can avoid interacting with others and ensure they receive the appropriate level of care in the right setting.
Anyone experiencing severe symptoms of a respiratory illness, such as a high fever or difficulty breathing, should call 911 or visit your nearest care site. Dignity Health encourages people to call their medical facility in advance to notify the care team of any COVID-19 symptoms before visiting in person.
About Dignity Health-St. Rose Dominican
As the community’s only not-for-profit, faith-based health system, Dignity Health-St. Rose Dominican has been guided by the vision and core values of the Adrian Dominican Sisters since 1947. As the Henderson and Las Vegas communities grow, the St. Rose Dominican health system and its nearly 4,000 employees will continue the Sisters’ mission of serving people in need. St. Rose Dominican is a member of the multi-state Dignity Health network of nearly 10,000 physicians, 60,000 employees, 41 acute care hospitals, and 400-plus care centers, including hospitals, urgent and occupational care, imaging centers, and primary care clinics. For more information, visit our website at www.strosehospitals.org.
Sara San Juan