This award is given annually by the National Research Corporation to the hospital that consumers rank as best in overall quality and image. This prestigious award indicates that the Siena campus has reached a level of service that is highly valued by consumers in its market. It also provides consumers with useful information when selecting a hospital as a place to receive care.
“We applaud the efforts of our medical staff and employees,” said Rod Davis, senior vice president of operations, Dignity Health Nevada. “They work, in partnership with our patients, visitors, and community, to consistently and constantly improve the safety and quality of the care we provide.”
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer health care survey in the country. National Research surveys more than 290,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest. This is the 19th anniversary of the Consumer Choice Award and its popularity continues to rise. “The complexity of health care has urged consumers to play much more of an integral role in their care decisions, which in turn, is prompting hospitals and health care systems to lead a proactive approach to brand awareness,” said Brian Wynne, Vice President of Sales at National Research. “This year’s winners have done an exceptional job of representing their organizations in terms of high-quality care, improvement initiatives, and positive consumer perceptions and experiences.”