Medicare Assistance Program (MAP)

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The Medicare Assistance Program (MAP) which encompasses the programs SHIP, SMP, and MIPPA, offers local one-on-one counseling to people with Medicare, their families, and caregivers. The MAP mission is also to empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education.

MAP services are free and unbiased, and we won't pressure you into a plan or sell you any health insurance products.  For assistance after hours and on the weekends, you may call Medicare directly as they are open 24 hours per day, 7 days a week at 1-800-Medicare ((800) 633-4227).

Prevent Medicare Fraud

Protect

• Treat your Medicare card and number like you would a credit card (keep it safe from thieves).
• Only share Medicare and health care identification cards and numbers with trusted sources.
• Rely on your doctors for medical advice and prescriptions, not advice or offers of medical services from unknown persons.

Detect

• Use a health care journal to record health care visits, services or equipment received.
• Save and review your Medicare Summary Notices (MSNs) and Explanations of Benefits (EOBs) for accuracy.

Report

• Ask questions to your provider, Medicare plan, 1-800-Medicare or your local MAP at (702) 616-4926 when you:
  • Don’t understand the charges billed
  • Don’t think you received the service
  • Feel the service was unnecessary
  • Were charged for the same Medicare- covered product or service twice

For unbiased FREE Medicare counseling, education, and assistance, call the Nevada Toll Free Hotline at (800) 307-4444 or our direct MAP line at the Dignity Health - St. Rose Community Outreach Center at (702) 616-4926.

San Martin Campus
8280 W. Warm Springs Rd.
Las Vegas NV 89113

Outreach Center - West
7220 S. Cimarron Rd., Suite 195
Las Vegas NV 89113

Outreach Center – Green Valley
2651 Paseo Verde Pkwy., Suite 180
Henderson NV 89074

Outreach Center - Henderson
102 E. Lake Meade Pkwy.
Henderson NV 89015

This project was supported in part by grant numbers 90SAPG0066, 90MPPG0047, 2001NVMISH, from the U.S. Administration for Community Living (ACL), Department of Health and Human Services, Washington, D.C., 20201, as well as Nevada Aging & Disability Services Division (ADSD). Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official ACL policy.