• ER Care With Kindness


    Nobody knows when an emergency will arise—so it is important to know where to go for the right care

Emergency Services & Department


When an emergency arises, there is no time to gather recommendations or referrals. It is best to prepare your family for an emergency—and know where to go for the right care. Gilbert is in the unique position of having two young hospitals to choose from for emergency services. Mercy Gilbert’s emergency department is part of a nationally recognized healing hospital and our commitment to our patients is to restore and heal the body, mind and spirit.

Choosing the Right Emergency Services

We offer a complete range of care backed by the depth of expertise in heart, neurology, orthopedics and surgery services. We have access to additional specialists, sub-specialists, and equipment reducing the need to be transferred to another hospital. Emergency services include:

24-hour on-site access to state-of-the-art digital diagnostic imaging equipment MRI and 64 slice CT

Specialty and sub-specialty doctor

Accredited Chest Pain Center 

Designated Cardiac Arrest Center 

Primary Stroke Center 

Board certified doctors and registered nurses trained in adult and pediatric emergency medicine

On-site laboratory

Convenient parking for patients and visitors

Free Wi-Fi throughout the hospital

  • Wait for the ER. Online. 


    Take advantage of our InQuicker online tool by selecting your estimated hospital arrival time and wait at home until your time to be seen. 

    Learn More

Online ER Waiting Service

You will check-in with an admitting nurse and on average can expect to see a doctor in less than 20 minutes. A Mercy Gilbert emergency department doctor will assess your situation and determine the next appropriate level of care. Our levels of care are broken into three parts:

  • Fast Track - patients with minor emergencies such as cuts or broken bones will receive treatment and go home to recover.
  • Treat and anticipate disposition - patients in need of short-term medication or intravenous treatment for dehydration from conditions such as the flu or food poisoning.
  • Acute Care - patients requiring immediate interventions or intensive monitoring as a result of a stroke or a heart attack.

View Wait Times

When to Seek Emergency Medical Care

Certain emergencies require emergency medical treatment from the closest hospital and it is important to recognize them. In the case of heart attack or stroke, minutes matter when it comes to getting emergency medical treatment for life saving interventions and medications. Learn More

Urgent Care

Dignity Health is committed to providing health services our communities need. We offer four free standing Urgent Care Centers located in Ahwatukee, Gilbert, Maricopa and Queen Creek. Some illnesses and accidents require immediate attention and for the times you just can’t wait to see a doctor, we are here for you and your family. Learn More 

Emergency Room

Life is full of little and big emergencies—and Mercy Gilbert’s emergency room is always prepared to care for minor and life-threatening situations. Our emergency care team of board certified doctors, registered nurses, lab and radiology technicians and volunteers focus their efforts on making you well and comfortable. Learn More 

Emergency Department Accreditation

Mercy Gilbert is a young hospital, but our achievements in such a short period of time are a testament to our dedicated staff and commitment to high-quality patient care. We have built an Emergency Department based on the needs of our friends and neighbors and are proud of the emergency department accreditations we have achieved. Learn More 

Learn More About Mercy Gilbert’s Emergency Department

Remember it is better to prepare for an emergency before it happens. We offer tips on how to be ready when it is time to seek emergency care on this site. For more information about our emergency services, please call (480) 728-7300.