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Dignity Health and our sponsoring congregations are committed to furthering our mission of healing. Our mission defines why we exist. Everything we do is dedicated to delivering compassionate, high quality, affordable health services; serving and advocating for our sisters and brothers who are poor and disenfranchised; and partnering with others in the community to improve the quality of life.
To support our mission, all Dignity Health facilities are committed to excellent care and the total patient experience. At Mercy Gilbert, we realize our commitment through the Radical Loving Care philosophy and a healing environment. An environment that helps patients feel safe and comfortable, one that reminds staff why they chose healthcare as their profession, and one that not only creates a healing facility but also a healing culture.
A healing hospital is built on the ancient tradition that love is at the center of healing. Within that framework, the Golden Thread – a symbol of our faith in God – requires that we strike a balance between the latest scientific advancements and the demands of the human spirit. As healthcare providers, we are called upon to tend to our patient's heart and head. For a hospital to truly be healing, the Golden Thread must be continuous. As both healers and patients, it is the Golden Thread that connects us all.
The Healing Hospital™ concept embraces three key components:
For additional information about our healing culture, please contact Service Excellence at 480.728.8310.