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Billing & Payment


Welcome to Mercy Gilbert Medical Center's online Business Office. The online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.
  • Payment Assistance Services


    For questions about AHCCCS/Arizona Department of Economic Security government programs and financial assistance with your bill, please call 480.728.3564.

    To receive general information about AHCCCS/Arizona Department of Economic Security government programs, please call 855.432.7587.

Financial Assistance

At Dignity Health, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

Learn More

Pay Your Bill

For your convenience we offer multiple payment options, including:

    •  Cash
    •  Check
    •  VISA
    •  MasterCard
    •  Discover
    •  American Express

You can pay your bill online now by clicking here.

For help with your bill and/or billing inquiries, please call Patient Financial Services at 480.728.7281 or please fill out billing inquiry form.

Frequently Asked Questions

Provided in the link below is a list of common questions frequently asked by our patients. If you have specific questions about your bill, please contact customer service at 480.728.4300, or call the customer service number listed on your billing statement.

Read FAQs

Glossary of Billing Terms

A comprehensive list of terms you may find regarding your billing statement or hospital stay

View the Glossary

Understanding Your Bill

A guide to help you read and understand your bill.

View Guide

Affordable Care Act in Arizona

Enroll now for health coverage in 2017!  Open Enrollment ends on January 31, 2017.

Learn More

Pricing for Procedures

Mercy Gilbert believes in being transparent in its pricing for our patients.

We have put together the top 50 inpatient and outpatient procedure costs for self-pay.

Learn More

Billing Inquiry

For help with your bill and/or billing inquiries, please call Patient Financial Services at 480.728.7281 or please fill out the billing inquiry form.

Submit a Billing Inquiry