If you want to file a grievance with this hospital, you may do so by writing or by calling the facility department manager at:
San Martín Campus – 8280 W. Warm Springs Rd., Las Vegas, NV 89113, (702) 492-8000.
The grievance committee reviews each grievance and will provide you with a written response, which will contain the name of a person to contact at the hospital, the steps taken to investigate the grievance, the results of the grievance process and the date of completion of the grievance process. Concerns regarding quality of care or premature discharge will also be referred to the appropriate Utilization and Quality Control Peer Review Organization (PRO).
File a complaint with the Nevada Department of Health & Human Services by writing or calling the Nevada Department of Health & Human Services, 4126 Technology Way, Suite 100, Carson City, NV 89706-2009, Telephone: (775) 684-4000. Fax: (775) 684-4010.
Report patient safety or quality of care issues. If you want to report a quality or care issue, please contact the facility department manager at:
San Martín Campus – 8280 W. Warm Springs Rd., Las Vegas, NV 89113, (702) 492-8000 or contact The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181. Telephone: (800) 994-6610. E-mail: [email protected]
St. Rose Dominican strives to provide the highest level of patient safety. If you feel your safety has been compromised, please let us know so the situation can be amended. If you feel the situation requires further attention, you may file an incident with the Joint Commission on Accreditation of Healthcare Organizations.