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Patient Resources

Meeting and exceeding your expectations.

 

For Patients

Our goal is to provide the best possible care during your hospital stay. Meeting and exceeding your expectations for quality care and service is very important to us, so please ask us if you or your family need anything during your stay. We are here for you.

Condition MERT (Medical Emergency Response Team)

Notice a medical change in your loved one? Something just doesn't feel right?

MERT is a Medical Emergency Response Team and patient emergency hotline that patients and families can call from any hospital phone when there is a change in the patient’s condition and the patient or family is unable to get the attention of a health care provider. When hospital operators receive a MERT call, a rapid response team is immediately alerted to address the patient concern.

To activate a MERT, dial 7777 from any hospital phone

Billing Information

Welcome to the Dignity Health – St. Rose Dominican Online Business office. The Online Business Office was created to provide information about the hospital billing process and the financial resources available to you. Click here for Financial Assistance.

iPET Patient Care System

The iPET (Interactive Patient Engagement Technology) system transforms the television in your patient room into a fully interactive resource. It provides entertainment and is a patient education tool that improves communication between patients, nursing, and other departments throughout the hospital.

Insurance Plans

The insurance information shown here is meant for quick reference purposes only. Participation should be validated by contacting your insurance company.

Medical Record Requests

Dignity Health – St. Rose Dominican’s Health Information Management (HIM) Department maintains all patient medical records.

Request for Access to Billing Records

For access to billing-related health information about you, and to enable us to process your request for a billing statement, please download the following form, complete, and email to: [email protected].

English

PATIENT’S REQUEST FOR ACCESS TO BILLING RECORDS

Spanish

SOLICITUD DE ACCESO DEL PACIENTE A LOS REGISTROS DE FACTURACIÓN

My Portal (Patient Portal)

Access your electronic medical records through the My Portal (Patient Portal) portal ... a convenient, secure, electronic way to access your health information.

Online Registration

Patient Safety

At Dignity Health – St. Rose Dominican, our staff is committed to the health and safety of all patients.

Preparing for Hospitalization

Hospital visits can be daunting - for patients or visitors. As southern Nevada's only not-for-profit, faith-based hospital system, we want all Rose de Lima, San Martín and Siena visitors to feel welcome and comfortable.